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Originally I used the Shopify Google Sales Channel app. For whatever reason there was some sort of software bug that would change a specific variant price unwarranted & then change back every few days or weeks. GMC support was not as helpful for my ongoing problem so I know i needed a new app. since using simprosys I've not experienced that same problem. I had a little trouble completely disconnecting from the Google Sales channel app, but Nilesh from simprosys support was very thorough in helping me get everything squared away.
avoid at all costs. support is horrific. the app doesn't work.
We have been struggling with this App. Out of Stock items continue to show up in paid Ads. We want product to be able to be purchased-even if out of stock-but not have the items advertised so we pay for Clicks. THIS APP DOES NOT ALLOW THIS! Support is horrific...long delays to respond....zoom calls are a complete waste of time as you can't understand a word that is said. Stay away from this App.
I have used this App on several ecommerce stores and found that it is easy to use and connects well with all platforms I have tried. Support has been very good when required.
The best app out there for handling your google shopping feed! I have been using for half a decade. Great support and they solve any issues that you have. Don't go anywhere else for your feed.
Great service and streamlined product. I would certainly recommend it.
Great function and experience with the plugin. Their customer support is responsive and helpful, resolving issues quickly. Highly recommended.
Update: They were able to help me to figure this out and get the conversions working again.
Update: For some reason conversion tracking is no longer working. The purchase conversion is not showing anything but add to cart and begin checkout are. I see no where how to fix this and don't understand why it stopped working.
The support was excellent. They helped me get everything setup and working the way I needed it. They even helped me get it working with features that it didn't have. All our products are looking great now!
Nilesh was incredible, he solved my problem quickly while taking the time to explain everything to me. He knows his job very well and is very attentive. Thank you very, very much.
Best app and honestly the best support! They will help you and walk you through everything, trouble shoot your tracking, and really anything you need help with. Highly recommend this app!
Very good after-sales service, they responded immediately after I sent the message and we solved my problem within 5 minutes