GTManager , 28件のレビュー

総合評価
4.3
評価レベルごとの件数
  • 評価の79%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の7%は2つ星です
  • 評価の14%は1つ星です
2021年2月9日

Rob's rapid response and amazing support truly make this one of the best app experiences I have had on Shopify. Rob went above and beyond to resolve GTM setup for us free of charge which was a constant issue for our store.

Wooden Cork
アメリカ合衆国
アプリの使用期間:1年以上
Virk Investments I, LLCが返信しました 2023年2月17日

Hi, Wooden Cork.

Your success is our pleasure, and we're over the moon that you've achieved the results you wanted! At Google Tag Manager for Shopify, customer satisfaction is at the forefront of what we do - so if there's anything else we can help with please let us know.

Best regards.

GTM.

2018年10月16日

The best support that I have ever experienced on Shopify. Rob is my hero. He saved my store, as the old app that I installed just ruined my theme and tags, and those developers didn't respond at all.

Rob just resolved all my issues, and he supported me in all steps.

Thanks for your great support.

Shed Choice
オーストラリア
アプリの使用期間:1年以上
2017年8月2日

I've never left a 5 star review this quickly. After they set this up for me, my analytics began working beautifully! Now, I just need to find out all the different ways I can utilize the tag manager. I am very impressed with the service and functionality of this app!

Tech Instrumentation
アメリカ合衆国
アプリの使用期間:約1年
2017年7月19日

Finally, an app which means we can pull accurate source / medium through from ecommerce sales. This finally means we can track our sales and make sure we make the right marketing decisions. Great support too.

The Nodus Collection
イギリス
アプリの使用期間:約1年
2022年8月17日

This app has really helped me with setting up and monitoring our Google and Social media tracking in one place, it's so easy to use and the support and resources are great

ijopower
イギリス
アプリの使用期間:約1年
Virk Investments I, LLCが返信しました 2023年2月17日

Hi, ijopower.
Your kind words of support mean the world to us and we're thrilled that you found our app a breeze to monitor your Google and Social media tracking. If there’s anything else we can do, we'd be more than happy to help!

Best regards,
GTM.

2021年10月28日

I am new to this app. The devs have done what the app is supposed to do. But the thing I want to highlight is that they are trying to do much more and help troubleshoot customers with other problems. I hope ever app has this customer service in Shopify. Great work guys, hope you the best!!

The Velvet Bow
ギリシャ
アプリの使用期間:8ヶ月
Virk Investments I, LLCが返信しました 2023年2月17日

Thank you so much for this big support, The Velvet Bow.
Taking the time to share your experience with us, means a lot and encourages us to keep improving what we are doing. Don’t hesitate to reach out if you have any questions we can help you with.

Kind regards.

GTM.

2019年2月6日

I have to echo some of the other reviewers here - Rob bent over backwards to help install the app, helping with Google Analytics, Google Tag Manager (installed quite a few tags and triggers), and the Shopify store itself. Great customer service!

K2xLabs Pet Health
アメリカ合衆国
アプリの使用期間:5ヶ月
Virk Investments I, LLCが返信しました 2023年2月17日

Hi, K2xLabs Pet Health.

We truly appreciate your feedback and kind words about our team's help in setting up your Google Analytics and Google Tag Manager accounts, as well as tags, and triggers. Your satisfaction is the best reward we could ask for! If you ever have any other questions or concerns, please don't hesitate to reach out.

Best Regards.

GTM.

2019年12月5日

The customer support is the gold in this app. Rob Edlin worked with me one-on-one to correctly set up and fine-tune our various tracking pixels and coding using Google Tag Manager. Epitomy of professionalism and customer service. This app and more importantly the people behind it get my highest recommendation.

Icey-Tek USA LLC
アメリカ合衆国
アプリの使用期間:5ヶ月
Virk Investments I, LLCが返信しました 2023年2月17日

Hi, Icey-Tek USA LLC.
We're thrilled to have the opportunity of helping you take your app experience up a notch! Here at GTM, we strive for nothing less than perfection when it comes to optimizing tracking pixels and coding.

Thanks again!

Best regards,
GTM.

2022年12月23日

This app suits our needs completely. The support team has been as responsive as you get. They get things done.

We had some issues initially, but I don't expect everything to work out of the gate, but the support team has been extremely helpful, and the response time is impressive.

I recommend this app to anyone searching for a complete tracking solution.

Select Beauty
ノルウェー
アプリの使用期間:2ヶ月
Virk Investments I, LLCが返信しました 2023年2月17日

Hi, Select Beauty.

We are thrilled to hear that you're loving the Google Tag Manager app for Shopify! We value your positive feedback, and it means so much to us! Our support team aims to always strive towards giving our customers the best experience possible - if there is anything else we can do for you, feel free to reach out any time!

Best regards,
GTM.

2022年2月3日

Don't even bother. Not only did they ask me to remove a template which was sort of working, they then didn't want to help to configure the tags in the template to ensure they are working. My Google Analytics is pretty much broken, not reporting any revenue or tag data and their customer service is shockingly terrible. I had initially used Niddocks who this company initially was, he was not only SUPER helpful, he was informative, technically sound and just plain great. The company then got sold to these guys and they have been cowboys ever since. After stressing that their tags were incorrect and infact their predecessor had added custom code to ensure the data layer objects could be ready, they then said I should pay $400 to get this fixed and they can take Paypal payments?! Seriously don't waste your time.

Magenta Flowers
イギリス
アプリの使用期間:約2年
Virk Investments I, LLCが返信しました 2022年2月8日

We're really sorry that you had a problem with your Google Tag Manager implementation. Our app is working correctly and unfortunately the issues you were experiencing were related to other code that somebody else had added that we did not have sight of and also don't offer free support for. We were very happy to help with configuration of tags in Google Tag Manager as part of our support offering and we also suggested that you carry out a test order and share the results with us so we could help but you did not do this. We do offer paid for support for issues unrelated to our app but this was not taken up by you. Once again I'm sorry this didn't work out for you but we have done what we can to assist with issues relating to our app but we do not offer free support for issues caused by code that has not been added by us.