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Absolutely horrific. No customer support. Very obscure process. I am an artist and they marked one of my oil paintings as sex trafficking! Idiots. The painting is abstract and it showed a nipple.
Hi there,
Thanks for taking the time to submit your feedback. We definitely want to make sure you get the support you need with the app, so we're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were experiencing.
- Nate | Shopify
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I could not even sign into my google acct to link this...it kept saying "Disable pop-up blocker" even after I did it still didn't work. It's stupid and infuriating!
Hi there,
Cathal here from Shopify. We really appreciate you taking the time to leave a review. I will contact you by email shortly to see if we can help you get past this issue. Thanks again.
Cathal | Shopify
If you make a mistake to let the app "automatically" import your shipping settings, it will completely wipe out all shipping settings you may created manually. Also, the imported settings will not be applied to Shopping actions (the app does not know about shopping actions, because, like many other apps provided by Shopify it is about 18-24 month behind in functionality). As the result, you will be completely screwed!
Bottom line: the app provides limited functionality and causing a lot of harm
Hi,
I'm Cíara from the Shopify Support Team, thank you for letting us know how the app worked for you.
It is true that if you select automatic shipping settings, we wipe what's in your Google Merchant Center account, and we can definitely make that more obvious, and I'll pass that up to our team. We don't support Shopping Actions because right now it's only available in two countries, but we do support Surfaces Across Google, for free listings on Google. I'm going to follow up with you via email to make sure we can do everything possible for you.
Cíara | Shopify Support
horrid app. I have it installed, everything is synced and connected, be it merchant center, analytics, google ads.
Everything should be good. Tag assistant says no Google tags are on my site.
So what's the point?
Best apps, I highly appreciate and recommended. Goggle and YouTube apps is best app on shopify . I really like this app
user friendly app
It's simple and easy to set up. Need to tweak the products for approval. Users should wait for a few weeks to see progress.
Unfortunately this app doesn't map the 'google product category' from shopify to the merchant center. It also features a 3 way tick box for 'product identifier'. Other than that it works ok.
Hi there,
Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the queries you have with the Google Channel. I'll be sending an email out to you shortly with further information on this.
Thomas | Shopify
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