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I am just so glad that Shopify has made this a standard and automated the setup process. There are also other marketing/selling options provided from the app.
Does not load product information correctly. Must add barcode and brand to google even though I have entered the UPC for a licensed product.
Hi there,
Thank you for taking the time leave a review - all GTIN and UPC data added to the barcode field will only sync when the Custom Product field has been set to "False". Meanwhile brand can be synced via the Vendor field found on the product page. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
UPDATE: Shopify contacted me with a fix. Not sure if it will work. Before this I worked out another method by adding a supplemental feed to Google Merchant Center but working out the mapping of the Shopify Google Merchant Code (which is random and doesn't contain you SKU) to my SKUS and therefore GTINS took a lot of work. SHOPIFY - could you not default the Custom Field 0 to be SKU or some easily traceable identifier in Merchant centre other than product title? This is broken. It doesn't upload GTINS. The feed works in part, but you have to realise that the product listings aren't complete. All my GTINS are input yet this app doesn't feed them to Google so Google flags and demotes the listing as incomplete. I am having to work on a manual workaround rather than buy yet another addon app. Shopify developed apps need to work and to integrate properly with Google, or don't make them available and mislead people they do their job. It is frustrating that Shopify don't make the effort to fix this well known bug.
Hi there,
Brett here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm going to be sending you an email to open a direct line of communication and offer further support.
Brett | Shopify
I"m just getting connected but i like the simplicity of signing up, when I've a chance to see how it work I'll make some comments. Thanks !!!!
100 CHARACTER MINIMUM REQUIRED 100 CHARACTER MINIMUM REQUIRED 100 CHARACTER MINIMUM REQUIRED 100 CHARACTER MINIMUM REQUIRED
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify
Worst App and No one provide support, I started a campaign for USA as well along side of UK , After some time this app removed the products and started displaying error like currency is not supported. I mean we are in UK and Trying to sell in US
Hi there,
Thank you for taking the time to install and use the Google channel on your store and leave a review. I understand that you are trying to target the US, though you are located in the UK. At the moment, the Google channel can only target a single country, which will be based on the selling currency of your shop. I'm going to follow up with you over email to open up the lines of communication and offer advice and alternatives.
Charlotte | Shopify
This app is almost infuriating. I have had API issues with it since installing it. I've disconnected and connected several times it fixes the issues for a day. I'm constantly getting errors for things like missing gtins when they're ALL there. It's really frustrating and Shopify doesn't take any responsibility for the issues. Google says it's the app, Shopify says it's Google.
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify
Excellent app! Does everything for you and give a good return. Extremely easy set up. Install app, pick your fee and let it do it's magic.
muy recomendable
Very easy to setup and create campaigns and the best way to reach million of cusotmers with google app