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Makes it much easier as if you go to do these things with the relevant google pages yourself you get a bit of information / options overload
We loved working with our Google account! We're hoping to use Google in the long term and see our sales soar thanks to Google.
App is good, getting traffic as well sale from google. Only thing is I feel I'm paying more money per conversion.
So I have been using the original google shopping app for long time and without any issues and last few months, I was told that the app I'm using will be discontinued (maybe end of january?). Was told that the original app had too many issues so that is why they are moving to this app. But seems this app has more issues then the previous one and the reason why the first one has issues is that many shopifiers using the app does not know how to bulk edit to comply with google standards. And also talking with google, they are able to override certain errors that show up on shopify. So this clearly unfair to take away the old app for customers who know how to workaround it . I carry roughly 350k items so if it's been working for me for few years then it has to be mostly user error and not the app. I have so many items that percentage of error is higher then most , but mangaed to get it too work. So this review is basically stating to keep the old shopify app. It's quite unfair to just abandon something that was working because so many were not able to workaround the issues and just give up.
I've been using the Google Shopping channel now for a few months. I just started using the "Google Smart Shopping campaign" about 1 1/2 months ago and I've noticed a difference in sales versus if I just set it up myself through Google Ads.
Love it A+
It's a great app. I'm new with it and learning as i progress. Looking forwarding to shopping and acquiring customers with Google app.
still, work in progress and trying to get my head around it. So far it's all ok and I hope by the time its done, ill be happy
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm going to take a closer look at your store and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
It would be fine if it didn't always feed the highest shipping price through to google. Mentioned this to shopify but they didn't seem concerned and told me to look for another app.
Hi there, it's Jonathan from Shopify's support team.
I'm glad you left a review about your experience! It's important that we hear from our merchants so we can ensure that the products we create for them actually work for them.
While the Google Shopping app does use the highest shipping price to the Google Merchant Center, you do have the option to select Manual Shipping Settings. I think this would be a good choice for you, since we don't import any shipping data at this point and you have the chance to set up your data directly in the Google Merchant Center!
I'm going to shoot you an e-mail and walk you through this process, so keep an eye out for that message.
Talk soon,
Jonathan E. | Shopify Support Guru
I am not actually sure whether I have the Google Channel - but i am going to have a good look and find out!
So this app doesnt work. I have recharged my account with 1000 bucks... how will i get a refund? My products havnt be synced from last 5 days