Google & YouTube

This app doesn't work very well. I've allowed this app to sync my products from Shopify to my Google Ads account but for some reason it only shows pending, and when I checked them on my Google Ads account, it says that they've been disapproved and it wants me to modify 600 products that I thought was going to smoothly sync into Google. So what I did was just made all my products unavailable to Google Shopping and will just resort to other ways to market my store and products.

I had to finally uninstall this app with great disappointment. No matter what we did, not one of our 340 items were ever approved and we did everything we could to comply with the rules regarding picture size, putting products on a white background, itemizing by category numbers as per Google, and colours as required as much as possible and even adding the necessary text in Google Merchant Center and we were still suspended. We tried about 4 or 5 times but we were never approved so we just gave up.

really disappointed with this platform, I advise anyone who is considering advertising to think carefully before choosing this Google, today I am telling you my experience, I paid more than $700 in nothing sometimes they spend 60$ in 30 seconds and I have never had customer service, instead I contact them they respond to me after 5 days to say we can do nothing for you, I don't know if this service is the same everywhere in the world or well only in Morocco in Africa! this is the app.
in addition they say that you are looking for a $250 bonus, I got nothing, I have been in e-commerce for 4 years I tried several advertising platforms and today I tell you that Google is the most zero in terms of customer service in terms of cost of expenditure, and performance, lies...

My products are stuck pending approval for weeks. It says 3-5 business days but it's been almost a month and no updates.

This app has never worked properly and i end up with a misrepresentation violation from google which suspends my account. Its quite frustrating as google never actually tells you what you have done wrong

Do what we did. Ditch the google app. Move to a paid app which integrates with Google shopping centre and get support from a proper app developer who can help solve your feed issues. Google wont help you.

Don't use this app. It will submit the highest shipping cost (instead of the lowest) to Google. Your product will cost $25 and it will tell Google the shipping will be $75. Nobody will buy your product when they see you charge $75 for shipping.

Shopify really needs to get its act together on this one!

i am beyond disappointed. I am having merchant issues due to the GTIN, MPN, etc and adding these, which you have to do ONE BY ONE, does not fix the issue. Shopify is 70% of my income so now i'm faced with no option but to rush to another platform. I hope everyone else facing this issue takes legal action of some sort because this is your income they're messing with and it's unacceptable.

Very complicated. I was getting sales with Google before installing this app. Very frustrating and with a lot of errors that you need to know coding to fix.

DEAD MONEY!
NEVER ANY MORE !!! We spend £2759 - and £25 conversion.
I think numbers said everything.
Not recommend at all. We have bots full store, sorry Shopify / FACEBOOK / GOOGLE, but bots do not buy, bots do not have money, more we have fraudulent orders and lost £250. NOW ANY MORE!!!