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Made a campaign through this app and got a suspension from google for "circumventing systems". It is impossible for me to get through to google and ask them what is wrong. Shopify support does not want to help either, as they say google are to blame, eventhough the only thing I have done is to name the campaign and set a daily budget in the app. Something must be wrong with this APP. Please someone reach out if you know how to get this solved.
Hey there,
Thomas here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggle you are facing with your account suspension. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Thomas | Shopify
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I’ve just started using this app,so it will be a few days to determine if it’s right for my store,ok
Still getting used to it don’t have any specific issues. Once I get the hang of it will def be 5 stars.
This app is nothing but a pain. you cannot delete a current campaign and recreate a new one. app is not responding. stay away from this one
Hi there,
Thomas here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding the challenges you're running into with regards to a campaign deletion. We'll be following up with an email to open up the lines of communication and help where I can.
Thomas | Shopify
Won't even let me "Connect a Google Account". Button does nothing.
It's good..I posted lot of products and got food resoonse..now getting another store as well...
Laser Asia
The feed is not refreshing, example: I have changed some price in the shop and the feed not changes... so G-ads disapproved the items... then I found out in the Merchant Center the products will be expire in 3 day, because the feed is not refreshed in the last 30 days. I have tried to remove then add item to feed... not worked. Also tried the add new products to the shop maybe the feed will be refreshed, but no luck. So in the short term the APP was good but after 30 days it is useless. :( We just created a manual feed...
alles okay
Good! I really appreciate all the information. I have a hard time understanding things like this but this seems simple