Anmeldelser (9.101)

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 72 % af bedømmelserne er på 5 stjerner
  • 12 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 12 % af bedømmelserne er på 1 stjerner
5. oktober 2020

I like this application. I recommend it for professional and personal use. you don't need to be a developer, you have just to follow steps and enjoy your website.

Tection-Pro
Storbritannien
Cirka en måned bruger appen
24. april 2021

Google Ads was so easy to setup and use. Thanks Google channel for making it so very easy and simple.

Scintera Pty Ltd
Australien
Cirka en måned bruger appen
Redigeret 29. juni 2020

Hasta ahora la conexión que ha tenido con shopify ha sido fabulosa. Aún no la he probado pero espero que nos llevemos bien, sea fácil de usar y lo mas importante, que me traiga ventas.

Rosa Matte Estudio
Mexico
Mere end et år bruger appen
25. januar 2022

I was working properly with my Merchant Center account since I change to this App and now my account is suspended. Added to this, there is no way of add the field information in bulk via a csv file, for example. Is anyone going to solve these problems?

Poly Juguetes
Spanien
Mere end et år bruger appen
Google LLC svarede 26. januar 2022

Hi there,

Chris here from Shopify. Thank you for taking the time to share your review of the Google Channel with us, your feedback is extremely valuable. We are sorry to hear that your account was suspended by Google. I'd be happy to work with you to help provide some next steps towards resolving this issue. I'll be following up with you in an email to open up the lines of communication.

Chris | Shopify

22. august 2020

Extremely easy to connect and setup. Using Shopify is a dream to anyone setting up a ecommerce business.

SpeedMerchant Direct
USA
Cirka en måned bruger appen
Redigeret 1. februar 2023

Update*
11 months later I tried again. Google couldn't fix tagging issues, couldn't fix feed issues. Couldn't get verified properly. It got to the point i was being advised to "just leave it" and continue setting up paid ads.
Considering these things affect cpc and many other factors it not smart for the people who built it to tell you to just leave it with errors and obviously not function correctly. Wasted so many phone calls. They couldn't keep appointments straight. They couldn't keep straight what website they were calling about and I guess they have to rebook for a new day if its not exactly the topic and website they are calling about. Oh and they won't rebook for you over the phone on the call. You have to then play email tag back and fourth for many more days before they set a time. But don't expect to get anything done when they call again! They spend the first 5 min trying to get off the phone and convince you to rebook because they thought it was for another domain or something else they are not able to figure out. I wasted so many phone calls and never got anything even started to be set up.

11 months later and still very bad and nothing set up.

older issue below...
Won't connect.. I get an error about billing when everything is perfect. I contact shopify they say its an issue with google. (even though its a shopify app) So I contact google, to my surprise they say it's an app that they didn't make so they can't make changes to it. They confirmed everything is set up correct on their end. So I then contact Shopify again, which isn't easy. They say it's google fault but they have no idea why or any idea what to do. Sigh! I Give up, I can tell there is no actual troubleshooting. It's just a computer illiterate person working at home trying to figure out if this goes to tier 2 or not. Shopify you're useless again!!! Oh and to make matters worse all my products are not approved for no reason just like everyone else. Wasted 2 hours and no fix.. time to uninstall

Carver Maker
Canada
Mere end et år bruger appen
Google LLC svarede 22. september 2021

Hi there,

William from Shopify support here. I understand that the setup process provided you with an error and in troubleshooting that error it sounds like we missed the mark on the level of support you were expecting. I'd be happy to review this with you and I'll reach out to you via email shortly.

Cheers,

William | Shopify Support Specialist

Redigeret 14. februar 2022

Edit after Shopify Support contacted me:
I changed to 5 stars because the Shopify Support really helped me to fix it.
I'm pending in my opinion, if I should give 4 or 5 stars, because such things "happened" while using the app, but I can't say if it's a fault of Google Merchant Center/Search Console or Shopify could give more hints in the App backend, how such things could be solved or a picture by picture story which settings you should enable or disable to prevent issues. But for now it's working good again and 5 stars are good for an app that manages the connection for free and for a support that really helps. Edit:
Without a reason the Google Site Crawler starting from February 6th suddenly reads the product price without the added tax value (while the Shopify Google Channel App Feed submits the final product price) of course both values are different which now leads to the "not approved" products in the merchant center...something has to be done from Shopify so that the site crawler catches the customers end price. -
Somehow since 2-3 days several products that were listed correct are now not accepted because of "price differences" between feed and site crawling, but the prices mentioned do not exist in our shop. We don't know what's going on and why this price gap happens.

MexicoMiAmor
Tyskland
Cirka en måned bruger appen
Google LLC svarede 10. februar 2022

Hi there,

My name is Jacqui from Shopify Support.

Thank you for taking the time to review our app. Your feedback is incredibly valuable. I'm sorry to hear about the issues you are facing with Google. I'm going to follow up with you in an email and see where I can help and resolve your concerns.

Jacqui | Shopify Support Specialist

23. juli 2020

I used this app to help me do x. I really like how it does y. It would be nice if it did x better.

Nancy's Alterations and Yarn Shop
USA
Cirka en måned bruger appen
6. august 2020

Easy and fast guided set up. I am waiting to see the results but optimistic at this point. Lots of automated sync features are a plus.

KāJe Box
USA
Cirka en måned bruger appen
11. september 2020

It has been easy to set up so far. I am still not sure about some of the categories and having some of my items not listed. And this is the only reason for the 3-star rating. It would be nice if there were instructions that assisted with corrected the errors better.

The Perfect Lemonade
USA
Mere end 2 år bruger appen
Google LLC svarede 15. september 2020

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Chelsea l Shopify