Google & YouTube

The installation process was easy & trouble-free. Syncing my Shopify products ready for my first ad campaign proved more difficult but with help from Shopify these problems were resolved. Shopify & Google seem to have teamed up & Shopify are very quick & thorough in their help.

There are lots of things I wish I'd know before installing the app, such as only choosing standard variants for products on my Shopify store. You can get this information easily from the internet where there's lots of help put up by Google & Shopify. It would be good if navigating the information was made a little easier, eg, a simple, visual guide to syncing & a checklist for getting your products ready beforehand, to make the process easier.

It seems like there's plenty of analytical information through the app. I look forward to seeing how advertising through Google works out.

I ran into some issues switching ad accounts. It works well for me now and it does generate more relevant traffic. Make sure you use the actual Google Ads website to understand how your ads are performing under the hood.

It's practically useless, constantly removes products from feeds. really hard interface to work with. literally this app makes the job so much harder. You'd think as they advertise ease of use that Google would get this sorted asap...2 years deep same issues as when I started. customer service is terrible aswell...failed to respond to 20 emails about the same issue....use a third party app

Does not transmit necessary values (color, material for example) unless an additional, unnecessary, and sometimes impossible variant is added.
Necessary field values should be editable either via metatag or the dialog should contain an option to add these values without messing with UX.

Well, it's not a totally useless app anyway. But it just mystery unusable sometimes somehow. And when you ask the support, they just told you "It's Google, not us". For me, I know Google didn't do anything for the issue. I can tell.

Not really happy with this, I followed all the instructions but for some reason, I keep receiving this message from the ap "Google is reviewing your Merchant Center account. Your product will be re-reviewed once your account is approved." and I can't figure out why. I updated my products 3 times and all the times it takes 3-5 days to have an answer. I honestly don't have an idea how to fix it. I need your help please.

Die Einrichtung ging schneller als gedacht nach kürzester zeit war google Shopping aktiviert ich hoffe nun das sich meine Verkaufszahlen erhöhen.

nice.......................................................................................................

This app has never worked for my store. Google Merchant Center is ridiculously user unfriendly and won't load the product feed from Shopify. I'm constantly being suspended from Google ads because of "Misrepresentation". Google never provides an answer when I ask what "Misrepresentation" is on my website. This is the second time I've deleted the Google App from Shopify. I was hoping the issues were fixed, they weren't.

Terrible app. Functionality greatly reduced. Our sales dropped massively after downloading this app. Considering deleting the app and getting a third party app or even leaving shopify all together