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The feed is not refreshing, example: I have changed some price in the shop and the feed not changes... so G-ads disapproved the items... then I found out in the Merchant Center the products will be expire in 3 day, because the feed is not refreshed in the last 30 days. I have tried to remove then add item to feed... not worked. Also tried the add new products to the shop maybe the feed will be refreshed, but no luck. So in the short term the APP was good but after 30 days it is useless. :( We just created a manual feed...
Integration between shopify and google is very easy and helpful too, keep it up shopify team...all the best
I have just begin to use it, so I stil do not have a conclusion about how it works, but as soon as possible i will give my opinion.
There is just too many different issues with this app...
-When you manage to set up the GTIN system to all your products(which is clearly visible on the product admin page) It still doesn't get trough to the merchant centre once connected
-The "other" connected google ads account is not visible in shopify.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing setting up and connecting your products. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.
Jason | Shopify
lets give a try, I hope will be good at all sense, cause i just hope it works out for the company i
it doesn't work, it says that all my products are a form of misrepresentation and when I try to contact google they suspend my account and are not offering any form of help.
Hey there,
Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.
Thomas | Shopify
I am using this app to generate more sales and as of now I don't see any cons. I also want a larger audience to visit my website.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Claire l Shopify
its very good and very satisfy to work with this platform i like very much and i want to work with this
Pretty cool app. Easy to use and helps a lot improving your shopify store.
If I had the same issue with always has. It doesn't care! And then you contact Shopify and they tell you that is Google's problem and Google tells you to something else it doesn't get back to you at all! it is confusing you to say everything went through fine and that I'm approved to start running ads and everything and then the very next day everything's disapproved again like what do they want from us!? We are businesses trying to make money and advertise and earn a living..... Keep saying misrepresentation and then when you fix that it says something else it's never ending laundry list it doesn't work!
Thank you for sharing your feedback and that definitely doesn't sound like the ideal situation. When it comes to Google Merchant Center account approvals, this is something determined directly by Google that Shopify does not have any control over. I would be more than happy to share other ways you can contact Google to appeal their decision. I will be in touch by email shortly to provide further details. - Anna, Shopify Support