Anmeldelser (8.150)
Afgræns
-
Efter bedømmelse
Thankfully it is very easy to use since I am no good at setting up an online store. Next step is to learn promotion.
Takes some time getting the product errors worked out but it is a good app
Glad to hear you got those issues worked out and the app up and running. Thanks for the feedback!
Can support please get back to me about how to get rid of the active campaign that is left in my shopify admin EVEN AFTER I have deleted the app. No response from app support. I do NOT recommend this app.
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with your campaign.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!
Claire - Shopify
All my products were dissaproved in Google Merchant Center resulting in suspension for 'misrepresentation' Unable to synch Gtins / no real time stock updates. Don't know how to undo the suspension.
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify
Why release this when it's US$ only? It's a joke???
i don't know why Google don't approve my products and suspended my acc. I don't know what to do to solve it!
It says: Account suspended due to policy violation: Misrepresentation of self or product (Untrustworthy promotions)
To resolve your suspension, you need to go to Google Merchant Center and contact Google support.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with a suspended Merchant Center account. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
Worked great to start with, then I get an email that I cannot reply to, and can ask no-one for help about - saying my landing page currency and google shopping feed don't match (using the words "violated policy" - you know what - you're deleted... you want to take my advertising money, and then send me emails like that not offering clear and simple help - FU Google
Thank you for sharing feedback on our Google Shopping app. Currently the app can only be used to target one region which is determined by your store currency, this could have been the cause of the error you saw. For policy violations, that is determined by Google and is outside the scope of this app, but I understand how frustrating that can be. I’ve followed up with you via email to log your feedback and see if I can provide further information for you! - JP, Shopify Support
Was able to download google app from shopify store apps and follow direction to set up google channel. It was very Easy to set up and navigate all the way through and everything was automated and verified. So far so good and highly recommend!
If you have any other option use it and dump this app. We operate 3 shops here what a waste of my time. Shopify keeps blaming "Google" No its their app. Dare you to use it. I mean if you dont what to sell on Google shopping than its great. Or chase your tail. Pending Pending Pending - Ya goggle it to blame. right ya they dont know anything about indexing. I have weeks of support email. Just wait they say. PENDING PENDING
Thank you for sharing your feedback on the Google Shopping app. We work hard to improve our app functionality, so I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
This app is acting up within the choppily platform. Still trying to understand it let alone get into the actual app LOL it won't let me
Hey there! Thanks for leaving us a review.
My name is Jonathan and I'm a member of Shopify's support team! I'm sorry to hear you're having some trouble accessing and getting started with the Google Shopping app. That's frustrating!
If it's okay with you I'm going to shoot you a quick e-mail and get a little bit more information about what's going on on your end and see how we can resolve it. Look out for that message!
Talk soon,
Jonathan E. | Shopify Support Guru