Anmeldelser (8.860)

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 71 % af bedømmelserne er på 5 stjerner
  • 12 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 12 % af bedømmelserne er på 1 stjerner
20. december 2021

I used this app because it is an official Google channel. Unfortunately, Google made it impossible for me to get all my products approved despite being an authorized dealer and simply following the manufacturer's policies. Super frustrating to work on my business just so Google won't give it even a chance. Customer support is polite but unhelpful.

Savvy Scooter
USA
Cirka 2 måneder bruger appen
Google LLC svarede 21. december 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with getting your products approved. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see how I can help you further.

Adil | Shopify

28. marts 2020

Working great and always syncing with my shop's changes! Very satisfied until now! Hopefully, it stays like that!

Addictd Jewelry
Cypern
4 dage bruger appen
9. januar 2020

First time I have used this app. it was very easy to setup. hopefully this will generate sales and return customers. Time will tell.

Bohemian Gypsy Boutique
USA
Cirka 2 måneder bruger appen
29. november 2018

As others have said, do not install, everything is left up to google to decide and will just cost you a lot of money.

Thunder & Lighting Inc.
Canada
Cirka 2 måneder bruger appen
1. september 2023

This is the first time I have ever taken the time to write a review but the service, specifically, the lack of service of I have received from Google is astonishing. My story begins a few weeks ago when I began a PMAX campaign to advertise my company. Granted, these types of campaigns can take weeks to months to fully optimize. Completely understandable since it uses AI to adjust your bidding/targeting. In one week, I had spent $700 to gather data/show ads. In addition, my products were uploaded to the Google Merchant center as Google/Shopify HEAVILY push you to do this. I even began a PMAX campaign for the Google Merchant center as I had read this may be better suited to the products I was selling. This is where EVERYTHING and I mean EVERYTHING went wrong. After two days of running the Merchant Center PMAX campaign in addition to my other campaigns, I received the dreaded "Misrepresentation" warning on my account. Since I am new to Google ads, I didn't think this would be a big deal and didn't fully understand the consequences of having this stamped on your account. I made adjustments to the site to try and be compliant and submitted the site to be reviewed several times until I was put on a cool down period. Again, I didn't fully understand what was happening and thought it would be something that could be easily fixed. That couldn't be further from the truth. After two weeks of calling/emailing Google almost DAILY pulling my hair out trying to get back into their good graces, I was met with NOTHING but "We cannot share the details of why your merchant center has misrepresentation listed, keep trying to fix it, you'll figure it out." No joke, this went on for about two weeks to the point I was going to pay $1800 for an outside company to fix my misrepresentation suspension. That is, until I submitted a question to the forum since Google does not provide you with a reason your account is suspended. I was told because my items are POD, I cannot list them in the store. Google does not specifically list POD and instead states, "Items must be in stock to ship". The items in the POD store are "in stock" and would show "out of stock" if they were unavailable. There is conflicting information from Google forum "experts" as I found some posts that stated POD is allowed and some that say they are not allowed. The problem goes beyond this as my Google Ads account was CONNECTED to the merchant center. Because the Merchant Center was suspended, my Google Ads was suspended as well. The only way to reinstate my Google Ads is to get the Merchant Center reinstated which is IMPOSSIBLE since Google doesn't allow POD in their Merchant Center apparently even though Google Ads DOES allow POD products to be advertised. Do you see where I am beyond upset? I spend $700 for a week of ads to be displayed to have the rug pulled out from under me and have both accounts suspended. I can't tell you the relief I feel that I no longer am doing business with Google Ads and their horrible, nonexistent customer service. You would think paying $700 for a week worth of ads would be enough to get some sort of response or customer service from Google. Its not. This is your warning, if you have a POD service or similar business structure, be very careful and do not upload your products to the Merchant Center even though Google will encourage you to do. You will be put into a doom loop essentially with no way out. I learned my lesson $700 later. You've been warned.

Max's Case Co.
USA
Cirka 2 måneder bruger appen
Google LLC svarede 5. september 2023

Hello and thank you for taking the time to leave your feedback. I am sorry that this has been a frustrating experience for you - this was certainly not our intention. I did pull up your account and was not seeing any suspension. It is possible that some merchants have multiple accounts, though. In order to best help you, please contact support through this link where we have a dedicated team of Shopify-trained agents on standby: https://support.google.com/merchants/contact/shopify_3p_support_app

6. februar 2021

Eu estou tentando configurar na minha loja mas o app esta com algum bug se alguem pudesse me ajudar eu agreceria muito

CharmeBeleza
Brasilien
Cirka 2 måneder bruger appen
2. januar 2020

good services and more options to find good way, good quality
very easy to used this google application

louiselopez
Vietnam
4 dage bruger appen
14. maj 2020

Easy to follow setting up account. Love it, it was easy to set up, it took me less than 20 mins to set up.

FAVA Jewelry
USA
4 dage bruger appen
15. juni 2023

So far it's good, as expected. It's made things easy for me, but its need more improvement and need to improve more .

Ladies Wear Wholesale.
Storbritannien
3 måneder bruger appen
Google LLC svarede 15. juni 2023

Thanks for the feedback! We are happy to hear it is working well for you. If you have further feedback or need assistance, don't hesitate to erach out to us: https://support.google.com/merchants/contact/shopify_3p_support_app

Redigeret 3. juni 2020

I'm useing this app to bring qualitity products to a new audiance its one of the best online shopping platforms out there.

TrapHouse Urban Gear
USA
Cirka 2 måneder bruger appen