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0 customer service. I've spent over 100 000$ in Google Ads this year and getting help, let alone getting a human's help, is simply just not an option for Google. Disgusting way to treat clients. Also, the switch to PMAX from Smart Shopping has crippled E-Com stores.
Hi there,
William here with Shopify support, I'm a human and would love to assist you with the Google channel today. We appreciate your review and pass on all information to our development team, I'll email you to discuss the specifics about your account.
William | Marketplaces Support Specialist
Shopify
Google shopping is a Very intelligent app,has good function.I wish can earn more revenue by using this app.
Awesome app!!! I love how I've been given the tools needed to scale my business. I'm looking forward to building more ad campaigns and generate revenue.
I Installed the app to try and sync products to my YouTube channel--the products don't ever seems to be approved, there is nothing wrong with them, no support ticket is ever answered, and the products never sync to my YouTube channel--what is wrong with this--Did Shopify change something in Dec. of 2022??
Hi there,
Thank you for your review with the Google channel, my name is William and I'll be assisting you today. I see that you want to have your products sync with YouTube and one of the first things we always check is if you are using a studio account or brand account (brand accounts are not eligible at this time). I'll look into your account and reach out to you for further assistance with your specific circumstances.
William | Marketplaces Support Specialist
Shopify
This app is very easy to install, Don't worry about step to understand. This app will connect with google ads and google merchant automatically.
yeah not bad links okay
Products show up as pending even though they've been approved in my Merchant Account. There was an error with the initial sync which google fixed at their end. Overall, this doesn't seem to be a very slick app.
Hi, there! Thank you for your review. We're always looking for ways to improve and your feedback will help us to do so. I've followed up with you by email to discuss your experience. Look forward to speaking with you there! -Emma, Shopify Support
love it xxx cd fc gv fc dcdd dddddd d d c df dd dsd ded d fdd dfddd vv vff fgffh jgjtjhg jhjh fgg
This is ridiculously hard there if no reason for it shopify please help make the setup process easier for beginner users. Google is so important to our businesses. HELP
Hi there,
Thomas here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggle you are facing with your account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Thomas | Shopify
Just terrible, cannot sync products to Google and makes your Google Merchant account suspended. Don't use it!