Anmeldelser (8.076)

Samlet bedømmelse
4,5
Antal pr. bedømmelsesniveau
  • 70 % af bedømmelserne er på 5 stjerner
  • 12 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 13 % af bedømmelserne er på 1 stjerner
Redigeret 7. januar 2022

Updated: this app has many issues. My products are not showing up at all. So easy it hurts! Now let's start making some money and helping customers get quality fire bowls on Google Shopping with ease.

Cove Water and Fire
USA
Mere end et år bruger appen
Redigeret 18. januar 2023

É preciso dezenas de configurações para uma simples ativação, o que, pode levar a dezenas de erros já que o sistema reprova TODOS os produtos, não reconhece o site apesar de estar "verificado e reivindicado", não informa quais os problemas da recusa dos produtos, você se mata corrigindo uma centena deles e....nada muda....
É para o site pequeno não aparecer mesmo não é?

Mund! Nova
Brasilien
Mere end et år bruger appen
4. februar 2021

having issues synching products from Shopify to google for shopping feed, I have been waiting 3 weeks for a response from google and

Direct Bargains Online
Storbritannien
Mere end et år bruger appen
Google LLC svarede 4. februar 2021

Hi there,

Jordan here from Shopify support. Thank you for taking the time to leave a review of the Google channel app. Your feedback is incredibly valuable.

If you ever need any support with syncing your products through the Google channel, you can always click the "Get Support" button found in the top right hand corner of channel in your Shopify admin. However, I will send you an email to open the lines of communication where we can work together to successfully sync your products to Google.

Jordan | Shopify

22. oktober 2019

The products added here dont get updated. Recently, all my products were marked as errors and hence my ads stopped. No idea how to fix it. Pls help.

Zouk
Indien
Mere end et år bruger appen
Google LLC svarede 28. oktober 2019

Thank you for taking the time to write your review. Errors can occur for a number of reasons so I will be reaching out by email shortly to learn more about these errors and then advise on resolving them. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support

22. maj 2020

Guys what's the problem? The plugin does not work! He doesn’t submit the feed to the Merchant Center. They banned all my stores for breaking the rules! What to do???? I'm in a panic. My customers are in shock! 5 stores and everyone went out due to errors in your plugin!

MY BEST FILTERS
USA
Mere end et år bruger appen
Google LLC svarede 25. maj 2020

Hi,

I'm Cíara from Shopify support, thanks for taking the time to review the app. It's never good when your products don't correctly sync across, so I'm going to follow up with you directly via email, so we can get to the bottom of what's going on, and get this fixed for you.

Keep an eye out on your email for my reply!

Cíara | Shopify Support

18. oktober 2022

It took me hours/days/months to figure out how to set up this Google merchant account channel (from both parties, Google and in Shopify) and it still continuously sending issues for unknown reasons, no explanations, no support to fix those errors...... With the time I spent to set-up this channel, it would a be much better and more productive if I was going to promote my products in person door to door.
Basic plan is $30 a month and feeling that is not worth it..!

Azzaluna
Indonesien
Cirka et år bruger appen
Google LLC svarede 24. oktober 2022

Hi there,

Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. I can understand the difficulty of this situation. I've sent you an email to offer further support and help resolve this.

Vance | Shopify Support

7. december 2022

Great, when it worked.

This app does not properly read our tax settings and constantly defaults every state to taxable, with shipping set to not taxable. We have tax nexus in roughly half the US states; half of these still charge tax on shipping. This default behavior of resetting the tax settings despite what I have manually configured in Merchant Center has caused our google merchant account to be suspended, and I'm stuck in a neverending loop of shopify pointing their fingers at Google, and Google pointing at Shopify. It's hopeless.

Mud Hole Custom Tackle, Inc.
USA
Cirka et år bruger appen
Google LLC svarede 12. december 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

15. december 2021

If you sell drop-shipped items or manufactured items this feed is probably amazing. As a small, custom-work shop, this App has been disappointing. First what it does well. It put -some- of my products on Google shopping ads internationally and brought in a good traffic boost of mostly empty (accidental) clicks from apps that I have to pay for. It also gave me a semi-functional merchant account feed I can use for my own marketing. The Smart Campaign wont allow me to change any settings other than budget so I ended up using the feed with my own Ads in my own campaigns. Now for the difficulties: My Shopify Product database keeps randomly dropping my Google product categories or - GUESSES at what I am selling after I have already chosen the product categories (they get overwritten by SMART?? Machine Learning guessing them). Next, Every. single. time, Google scans my Webpage it produces price random mismatch errors that result in 10-15% of my listings being blocked. At any given time 10% of my products are blocked by Google because of a Google Web Crawler issue. Considering they are all listed properly in my Shopify feed (barring weird category choices by Shopify) this is a pretty high error rate. The Google web crawler locks on the initial displayed product price on my web page. My variants are priced differently according to size. So to Google my Shopify merchant data feed is different than how Google's web crawler sees the web page (I don't think Google crawler is fully compatible with the Shopify Web Page formatting). Finally, Google's solution to fraud prevention and offering price comparisons to meet EU online sales guidelines results in a bias that favors mass-produced item listings. IF I am going to use Google Shopping ads, Google would like me to have a Manufacturer's Part Number for a custom-framed photo and I can't fake a registered number; Google insists on a registered part number to sell my items in the US and some other markets. Even selecting "This is a custom product" allows only limited functions - so for the most part a small custom or hand-made product merchant can't meet those requirements. Therefore this app is not fully functional for everyone.

Andrew Moor Photography
Canada
Cirka et år bruger appen
Google LLC svarede 18. december 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to you shortly to open up lines of communication. I look forward to communicating with you there.

Adil | Shopify

4. februar 2018

I really need this to work in Europe

Strapple
Canada
Mere end et år bruger appen
5. februar 2023

do not recommended to use this app, could not import custom label with csv, could not custom product id

Summitfairings
Kina
Cirka et år bruger appen
Google LLC svarede 7. februar 2023

Hi there,

Chris from Shopify here. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

Chris | Marketplaces Support Specialist
Shopify