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Shopify is forcing us to use this app when the 'unsupported' version met our needs. After being forced to delete the old version and upload the new version, I now have to wait 10 days for my products to be approved. Is Shopify going to foot the bill for lost sales?
Thanks for taking the time to share this feedback about the Google Shopping app! The approval time for products is outlined by Google since they are doing the review. If there are products stuck in pending beyond this timeframe, Shopify Support can take a look for you!
I followed up with you via email to see if there is anything we can assist with and I will share any feedback with our development team. I look forward to hearing back from you!
- Alex, Shopify Support
fast and easy, hopefully usage will be same easy . thank you ..............................................................
Thanks I used this app to improve my marketing . Thanks . I really find it useful simple and fast settled.
Excelente, me inicie en shopify con un curso pero si se da el tiempo puede ser un socio en tu negocio.
I was somewhat hesitant about using the app but decided to give it a try and it was much easier to set up than I anticipated. Hopefully I can now accumulate more traffic to my store.
There were so many errors with my product feed that my Merchant Center account was immediately suspended. Suspended! This app really is as bad as the other 1-star reviews, I'm so shocked it was created by Shopify.
The app pulled data from all of the wrong fields and there is absolutely no way to check why or how that happened. Not to mention, if you do make a mistake on your own data entry there's no way to resend the feed once you make corrections - especially not if your account's been suspended! There's like no functionality or action buttons in the app. Just a connection that you have to trust is working.
It didn't pull the SEO data as requested, but instead sent the super long descriptions on my website that had html coding, etc. Really weird.
So, I found myself waiting for Shopify's tech team to research the errors while also waiting for Google to respond to my request for reinstatement - but in reality I had no improvements or answers for Google in order to explain why my product feed was so poorly done!
Thank you for taking the time to leave your review and for the context you have provided on the problems that you've had. I'm sorry to hear that you had this experience with the Google Shopping app and can appreciate the frustration you must've felt with your account being suspended as a result.
You mentioned that you had been in touch with our technical team and I hope that they have been able to help in some way with this problem. I will be sending you an email shortly to touch base and see where you're at with the situation. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support
Love the idea of adding another sales channel to my shopify webstore. However, as many here have stated, I could not get the app to sync properly to my website. It gives me an error message and the Google folks weren't a lot of help either. Told me it's a shopify issue. Can't get through to shopify on the phone. I have worked on this for several hours and I'm done! Deleting the app. Should have review the 1.4 stars first..... My bad!
good service thank you for the informative tutorial. will continue to use the service as long as store is open
Perhaps because it was installed on Shopify, the HTML tag cannot be authenticated on the Google Search Console.
It does not register on the site map.
Tell me the solution
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to open up the lines of communication and help where I can.
- Nate | Shopify
das ist die besthe was gibt auf dem welt ich verwende immer google uberall der ist eine ghute hilfe