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Solo disponible para EEUU por lo cual no se pudo concluir el proceso de registro y de actualización de los productos
Shopify is not sending the product info to Google Merchant Center! It is so frustrating to have to spend hours upon hours on YouTube looking for solutions!
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with your products syncing with Google. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify
All they do is reject your product, and suspend your Merchant Center account so you can't advertise on Google
Hey there!
Charlotte here from Shopify Support. I would be happy to follow up with you and help you through any errors that you are experiencing. I will send you an email so that we can chat further! Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Google Channel. This will send your request/question directly to our support team.
Charlotte | Shopify
Need some fix. Trying to get products approved on google but cannot do it..............................
Google suspended my account claiming I had a parked domain... which is not true. I contacted their customer service which was no help. I've now given up and deleted the app. I should have just taken the hint from the previous reviews and avoided this all together.
Hi there,
Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.
Thomas | Shopify
I tried for three weeks to use this piece of junk and the support team was totally worthless as you would expect from google. They offered no help whatsoever in telling me which hoop to jump through to get shopping approved. We should expect better.
Hi there! Amy here from Shopify Support. Thanks for taking the time to leave us a review.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!
Amy - Shopify Support
I can't even connect the app to try it out. I keep getting "Error 400: invalid_request
Account restricted" If you’re the app developer, make sure that these request details comply with Google policies.
access_type: offline
openid.realm:
origin: https://google-shopping.shopifycloud.com
response_type: code permission id_token
redirect_uri: storagerelay://https/google-shopping.shopifycloud.com?id=auth705803
ss_domain: https://google-shopping.shopifycloud.com
prompt: consent
include_granted_scopes: true
client_id: 407182546550-jursbltk3ek1batrdhns9pojkpnv63ke.apps.googleusercontent.com
gsiwebsdk: 2
scope: openid https://www.googleapis.com/auth/userinfo.profile https://www.googleapis.com/auth/userinfo.email https://www.googleapis.com/auth/siteverification https://www.googleapis.com/auth/content https://www.googleapis.com/auth/adwords https://www.googleapis.com/auth/youtube.third-party-link.creator https://www.googleapis.com/auth/youtube.readonly
Hi there!
Paola here with Shopify! Thank you for taking the time to tell us about your experience with the Google Channel app. I completely understand where you are coming from and I will be reaching out to you shortly so we can troubleshoot what is happening on your end. I want to make sure you have all the necessary tools to try out and take the most out of the Google Channel app.
I look forward to chatting with you!
Paola | Shopify Support
Complete headache and not even remotely intuitive. Wanted to like it because I use Google Adwords. Frustrating.
Thank you for leaving your review and we appreciate you providing us with this feedback. I'm sorry to hear that you find the app to be troublesome and difficult to use.
I would like to know more about what it was you found difficult about the app's usability, and if there's anything I can do to help so that it might become a viable option for you in future. I will be sending you an email shortly about this so please look out for it and send a reply if you'd like to discuss this further. -Victor, Shopify Support
Não consigo vincular minha conta google maelson.tavares@gmail.com com o app do canal de vendas do google pelo shopify
No way to add unit_pricing_base_measure: or unit_pricing_measure: or any other attributes, which are missing :( This app needs to be updated. Shopify is so nice! Please take the feedback and optimize the app :)