Google & YouTube

Same misrepresentation issue as another user, but no clear answer as to what specific rule my specific store was failing at. I have setup everything legititmately through my country, state, and county and properly with publishers and distributors. I don't do discounts nor special offers, so nothing to misrepresent there. Shipping is stated plainly during checkout. I don't ship internationally, so that scope is small and limited to the US. No idea what Google is on about with this misrepresentation stuff. I never ended up getting any products posted after a year of trying to figure this out. I did an appeal to which they then suspended me without providing a reason that was specific to my store. No idea.

The new Shopify integrations have been a nightmare for some accounts (USA in this instance) - refusing to connect back to the right Merchant Centre. Also having to use the same logins for Shopify and Google accounts has also caused legacy issues and extra admin with emails not matching. When it works it is good and a great improvement on GTM - but when it doesn't, the troubleshooting help from support is not useful. I need someone to be able to go into the account and help connect and fix. I can't tell you how many unbillable hours we have spent on this over the past year.

Terrible, my GMC account was suspended for "misrepresentation". I asked over and over what they meant by that, how and what did I misrepresent about the product/s? never a clear answer, or answer that I could use to fix things. So after a few months of this nonsense setting up twice over only to be suspended again, I refused to continue trying, I refused to jump through unnecessary hoops. Nope, my time is valuable and I am not wasting it on useless endeavours. I cancelled my Google ads account in response to the nonsense they wanted to put me through. There are better platforms and channels. The overall rating of 4.5 is hard to believe.