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Aun no lo utilizo pero veo buenas referencia , espero tener mejores resultados con mi tienda........
This app doesn't have options to edit attributes like "Item_group_id" or "identifier_exists". This results in countless GTIN issues that will drive you mad.
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Mario | Shopify
Hello, I encounter a problem when I press "Manage Products" in "Product Status" I cannot remove any value that I have accidentally used, such as "Age Group", "Gender", "Condition," etc. Could you please advise how I can set those values to default since I have accidentally used the "Adult" age group while my products have nothing to do with this group? Thank you.
Hi -- Thanks for bringing this to our attention. We're raising this with the product team and with Shopify to help improve the Bulk Editor experience and address this. In the meantime, if you go to the individual product page > scroll down > Metafields > Show All, you'll see all the Google-specific fields listed. Here you'll be able to edit and clear the value for these dropdowns.
In the meantime, feel free to contact us through Get Support in the app if this doesn't resolve your issue and we can address your situation with our agents.
Really simple to set up! Took less than 5 minutes. Hoping it will improve my sites visibility and reach as well!
We use the Google Shopping App to publish our products easily and accurately on the Google Shopping platform. It makes it easy to list our Dash Cam products an increase exposure on the platform. Another 'must have' app. - www.linelink.com.au - Linelink Online - The Dash Cam Specialists
Not a good app for stores with many products. We have more than 10,000 products and were constantly fighting with Google over their numerous automated error alerts. We were threatened several times by Google of removing us from the index all-together. We no longer advertise on Google and don't bother with Google shopping anymore. Shopify is far more flexible with their data requirements than Google is, and so it is far too much work to get every single item to comply with Google. Save yourself a lot of grief and don't install this app.
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We're sorry to hear that you ran into issues with Google's policies, while Google is responsible for approving products, we can help to ensure that your products are meeting their requirements. I'll be sending an email out to open up the lines of communication and help where I can.
- Nate | Shopify
We've used this for years with no issue. As of mid-March 2023, our products have suddenly started expiring!? Waiting to hear from Google on this, but seems many uses are experiencing the same issue. Help!
Hi there,
Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer a solution to the issue you're facing!
Vance | Shopify
Fantastic integration, simple to install. Launched shopping campaign in less than a minute and immediately saw results. In first 45 days, generated over $8K in sales on $1500 spend.
app stopped syncing with merchant and active products dropped suddenly to 0 impacting our ads and sales
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with the Google Channel. I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!
Claire - Shopify
I have been trying to fix an issue with my custom items not showing up because Google thinks they should a GTIN or MPN and they do not. I have contacted both Shopify and Google about it. I've tried everything they recommended and they still cannot tell me why my items are asking for this. They're all marked as custom items. I am beyond frustrated.
Hi there,
Chris here from Shopify, thank you for taking the time to review our app. I'd like to open a dialogue between yourself and our specialized support team. I'll send you an email to discuss your specific case.
Chris | Marketplaces Support Specialist
Shopify