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I am currently trying to use this app so I can connect my google merchant with my Shopify, but because I am located in Canada the required shipping details needed for Google merchant are limiting and hard to follow/use. I am still trying to configure the shipping manually within Google Merchant, but it has proven to be extremely difficult and has been a constant battle to set up....
Thank you Google
UPDATE: I just received an email from a google saying that I owe $389 for Ads that I have already uninstalled only 2 days after deactivating and uninstalling it. It’s still running in the background and I’m unaware of it! Shopify who by the way is the one responsible for making it available for its customers is now saying that uninstalling it from shopify will not deactivate the Ad. Say what? So they provide a third party app that we can’t uninstall within the admin section just like with any other apps they partner with? So now I’m screwed!! WARNING: DO NOT INSTALL AT ALL!!
Free to install. Sure, just like with any other rip off marketing apps out there except Bing Ads. Ever since I uninstalled this app my store’s sales dropped tremendously to a point of 0 sales which is impossible. Not like I have Sales through their ads my sales was all from organic search and return customers. $28 sales from their ads in 2 days and $20 fees in 1 day even when I set my daily budget to $5!! I may have to hire a web tech to totally sweep my store and remove all their script and codes and make sure you do not sync your google account with any services they offered. I regret installing this app. You’ve been warned.
Avoid! Worst support ever. You will only get copy and paste answers that are generic so look for another app. I cannot understand why Google does not put just a bit effort into this. I have started 4-5 support tickets with no-value reply and they seem not really interested to solve, in some cases, they reply back to Shopify.
The conversion value does not work correctly between the app and Analytics/AdWords. Incorrent title displays between Merchant Center and Shopify.
HI -- Thank you for your feedback. I've reached out to you privately to try to identify and address some of the issues you may be seeing here.
Shopify insists that they can only transmit one shipping option with the feed and that they have to send the most expensive one. The result is that a $10 item shows a shipping cost of $30! I can enter an alternate, more affordable shipping service directly in the Merchant Center, however it gets overridden daily by the Shopify feed. Perhaps they should outsource this app to the folks who developed the eBay feed - that one works great and transmits ALL shipping options and lets you specify the order that they are displayed.
We used this app and our google ads and merchant account got suspended. This is the very risky app to use. We are not sure now how we can active our account again
Hi there,
Thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Chris | Shopify
Can't use the app because my store does not "Use a supported currency", i'm currently using COP (Colombian Peso)
So easy and seamless!
Simple to set up, but doesn't work, seems like a bug to me. The products are not syncing to the Merchant Center. Under each product, it says "Google has noticed that your shop does not meet Google's requirements." Yet, when you look at the Google channel settings it says "Your shop meets Google Merchant Center's basic requirements".
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing. I understand at the time of your review the app was experiencing some sync issues but these have now been resolved.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end so we can get the channel working for your store. I will send you an email to open up that line of communication!
Claire - Shopify
NICE APP, EASY TO INSTALL, HOPE IT WILL GIVE RESULTS, BEST OF LUCK FOR EVERYBODY. LET ME KNOW PLEASE.