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If you make a mistake to let the app "automatically" import your shipping settings, it will completely wipe out all shipping settings you may created manually. Also, the imported settings will not be applied to Shopping actions (the app does not know about shopping actions, because, like many other apps provided by Shopify it is about 18-24 month behind in functionality). As the result, you will be completely screwed!
Bottom line: the app provides limited functionality and causing a lot of harm
Hi,
I'm Cíara from the Shopify Support Team, thank you for letting us know how the app worked for you.
It is true that if you select automatic shipping settings, we wipe what's in your Google Merchant Center account, and we can definitely make that more obvious, and I'll pass that up to our team. We don't support Shopping Actions because right now it's only available in two countries, but we do support Surfaces Across Google, for free listings on Google. I'm going to follow up with you via email to make sure we can do everything possible for you.
Cíara | Shopify Support
I got an email saying "Switch to the new Google Shopping channel before Jan 31, 2018"
This upgrading just wrecked my store selling on Google Shopping and ruined my Facebook Product Catalogs.
It only has a few Generic Google Product Categories. From the total 5,405 Google Product Categories, you get a drop list of only 14 choices and "OTHER."
14 out of 5,000? NUTS!
When I upgraded, it lost the Product Categories, Gender, and Age for over 1,000 products.
I have over 1,000 products with no way to bulk update. I have to update and save each product one by one in a web browser.
Image the downtime, lost sales and labor cost!!! No bulk edit. No CSV edit. Nothing.
I am ruined.
This thing is not anywhere near being functional for any type of business.
It is like it was made by people with no idea who uses it and what it is used for.
The FOUR MOST IMPORTANT parts of any Google Shopping Feed
1. The Product Category
2. A unique Product UPC Code or Manufacturer Part Number or SKU
3. Shopping campaign labels
4. Bulk Edit critical values
With out those four features, you got nothing that will work for anyone.
Very nice application, i have learned so much on the digital marketing. I advise you to use it ! ! ! !
Excellent! awating great response!. Hope to start to see results soon. I am very thankful that shopify does have such service.
I love this app. The app is so easy and simple to use. It ticks all the boxes on how to complete customers orders
Very easy, to use you do not need any experience to use this app very easy and convenience saves alot of time
I set my daily budget but it uses next to nothing, I am not getting coverage on google shopping, so I am not getting orders through this app.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the Google channel app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
So far so good in sure this will work well for me once I know what I'm doing. We will see if this helps.
I just downloaded the app, I need a little more time to see how well it works. Based on the functionality that it provides I believe this will work very well for my online store
Installation is easy, but Google disapproves all products without any kind of help on what needs to be changed to get them approved. Contacting their customer support also doesn't help, as they simply refer you to their general list of requirements, which contains hundreds of entries. This makes it impossible to identify changes needed. Very disappointed.
Hello,
Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify