Rezensionen (9.107)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 72 % der Bewertungen sind 5 Sterne
  • 12 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 12 % der Bewertungen sind 1 Sterne
24. Januar 2023

Die App ist seit dem 2 Januar Schrott keine API Syncro mehr, shopify weiss selber nicht was los ist. Leider bis jetzt keine Hilfe bekommen.

Tillig
Deutschland
8 monate mit der App
18. Oktober 2021

Simply does not work. Google requires a GTIN code and if left empty all your products will be disaaproved. Also takes a week for the feed to load any changes and review. Not worth the effort, make use of alternative apps on the App Store to feed to Google

Jungle Aquatics Pet Superstore
Südafrika
8 monate mit der App
Google LLC hat geantwortet 20. Oktober 2021

Hi there!

Paola here from Shopify. I completely understand that the Google Channel requires lots of details from your product and that this can be an overwhelming experience. However, the app was build with your feed's best performance in mind. If you are selling custom products that do not have GTIN, you can still use the Google Channel. I will be sending you an email shortly with more details and the steps. I want to make sure you are able to take full advantage of our app if you still wish to do so!

I look forwarding to talking to you soon!

Paola | Shopify Support Specialist

11. Juli 2022

I cannot get any support for this app. Shopify tell me to contact Google and give me a contact link. Google tell me they cannot do anything and tell me to contact Shopify, (because it is Shopify who actually created the app, not Google).. Even when talking to a Google representative, they can't seem to help with Google merchant, ads or analytics, or help me to integrate this with Shopify correctly. I just keep getting messed around and not one can do anything.. Initially the Google channel did work for a month when I first integrated it. But after I paused the smart shopping ads for a month, it was never able to work again. However it still says active and I cannot remove the campaign or start a new campaign (because it tells me I already have a campaign running).. I have problems with Gtins and barcodes as well, I've updated them numerous times and still I have problems with this. It is incredibly frustrating and depressing that I cant get any help from Shopify or Google to assist me to properly integrating the google shopping ads, which are fundamental to getting traffic to my store and making sales. Same with the Ebay app as well. It just doesn't integrate properly with Shopify, and no one seems to be able to fix it. It feels like Shopify is easy to add a few images and text to your site, but incredibly hard to use to actually run a business that makes sales through advertising products.

DAYDREAMERS CLUB
Australien
8 monate mit der App
Google LLC hat geantwortet 12. Juli 2022

Hi there,

Ashley here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear that you have been experiencing issues when attempting to run Google Smart Shopping campaigns. I'm going to look into this further and follow up with you in an email to open up the lines of communication.

Ashley | Shopify

25. Januar 2021

Cannot get google to accept my refund policy and terms and conditions going on 3 month.... written 8 times to only get automated emails sending my to the pages i started from.

Dogs & Mere Mortals, Inc.
Vereinigte Staaten
8 monate mit der App
Google LLC hat geantwortet 27. Januar 2021

Hey there,

Kevin here from Shopify Support. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with google not accepting your policy pages. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Kevin | Shopify

22. Mai 2022

That app has gone from average to bad. This is because recent updates make the bulk editor unusable if you have more than 1500 products.
You cannot change the width of the columns, cannot filter and if the webpage times out you have to start from page one again. I have 162 pages of products so this is very frustrating. As such I am forced to pay money for a 3rd party app ( I am using 'Feed For Google Shopping'
by Simprosys InfoMedia) so I don't waste or lose money with my google shopping campaign.
I have advised Shopify Support of my issues and they said it was a caching issue with my browser...

Crafty Divas
Australien
8 monate mit der App
2. Dezember 2019

It was a great App and I like the way it Types letters to people like me who are interesting in their

Trik Production Company
Vereinigte Staaten
8 monate mit der App
Google LLC hat geantwortet 2. Dezember 2019

Hey there! Jonathan here from Shopify Support. Thank you so much for taking the time to leave us a review. I would love to talk to you further and better understand how the app is working for your business. I will send you an email to open up that line of communication with me.

Jonathan - Shopify Support

17. November 2018

Great idea. Very bad execution. It was not clear that starting a new Google Shopping Campaign will OVER-RIDE your existing shopping campaign. For 2 weeks our TOP performing shopping campaign was not delivering because this APP prevented it.

This APP NEEDS A LOT of improvement for shopify store owners. It might be great for some that don't have the slightest clue of how to get started with Google Shopping Ads but I can tell you first hand this APP leaves a lot to be desired. For one you are unable to set any sort of Target ROAS. You are unable to run any bid adjustments on specific devices and the conversion reporting is questionable.

If you want to know why this APP has ONLY 1 STAR install it and find out for your self.

EVOGimbals.com
Vereinigte Staaten
8 monate mit der App
6. September 2019

Unfortunately, like many other people here who is complaining about their wasted time and energy... I feel the same and so I give up. Shopify gurus cannot help much either! It's hard as well to gamble with money placing ads ($5 a day for 30 days!) without seeing how the ads really looks like if I click publish when making a campaign. Why they don't make this easier for us? since we are going to pay for the ads anyway.

Eve Merch
Neuseeland
8 monate mit der App
Google LLC hat geantwortet 24. September 2019

Thank you for leaving your review and I'm sorry to hear that you've not received the help you were looking for from our support team. I can appreciate why this inability to see what the ads look like before you publish them was problematic and I'd like to discuss this further with you to see if I can help. I will be sending you an email shortly and look forward to hearing back from you on this matter. -Victor, Shopify Support

Bearbeitet am 5. November 2018

after 4 days, no sales, and a bill of $229.00 from google.. only 65 clicks, after spending about 9 hours on this total.. 8 of those hours was wondering how to control cpc which is apparently impossible.. this tool will bankrupt you before you even know it

the old app was horrible, but it worked at least and we were spending $5 a day for 5-10 sales a day.

Chicago Lawn Mower & Snow Blower
Vereinigte Staaten
7 monate mit der App
20. August 2021

This app has no refresh the feed on the merchant center. just created a product when I config but there's no refresh mode to get changes in the products.

Tested Laptop Parts - Replacement Parts for Repairs
Vereinigte Staaten
7 monate mit der App
Google LLC hat geantwortet 20. August 2021

Hey there, Spencer here from Shopify. Thank you for taking the time to provide feedback on your experience. The Google Channel is designed to automatically update any product that gets changed, so there should be no need for you to instigate that. I'll be sending an email out to you shortly so that we can dig into this deeper for you. Spencer | Shopify