Rezensionen (9.102)
Anpassen
-
Nach Bewertung
GOOD EXPERIENCE ,I WAS START USING GOOGLE BEFORE 12 MONTH BUT THEY NEVER DISPOINT ME...REALLY HELP FULL.
This app is fast, very easy to understand each step, and very concise. I have been pretty successful without utilizing Google, so I am looking forward to more sales.
Good, Google shopping works well with Shopify. We r readdy happy for same. Amazing experience. Go for Google shopping
My feed got messed up about a week ago and i still have not heard back from anyone on how to fix it. I've sent a few messages to support and heard nothing back, If you have a simple product feed this app may work fine but if you have 1000s of skus it seems to get messed up, plus it takes days for the feed to update which hurts when I have new product releases.
Thank you for reaching out and for providing details about your issue. I'm sorry to hear that you've had this issue and have not received adequate assistance from our support team. To help you troubleshoot these issues, I will be sending you an email shortly so that I can touch base with you and hopefully find out more about the problems you've been having. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support
not sure yet just setting up.I can rate it again after I get it up and running. figuring out the best ways to promo my store
Looks good so far. Fast- orderly and a good instruction to follow. Looking forward to work more with this and master the basics of adds with google. This tool will help alot thats for sure.
I also found this app to be garbage. Google won't approve any of my listings. If anyone has found this to work please let me know the secret.
Hi there,
Thanks for reaching out with your feedback. My name is Chris and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Chris | Shopify Support
My Google Merchant is suspended because this app is not working correctly. Shopify says they are aware but can't do anything and Google says they are aware and can't do anything. So far 2 issues with this app: 1. If your default package in shipping settings has weight your account WILL get suspended for inaccurate shipping price as Shopify calculates shipping price based on item weight + package weight (which is the correct way) and google calculates purely based on item weight. To resolve this, this app needs to add default package weight to item weight and ONLY then submit weight to google. 2. If you have both taxable and non taxable items in your store it WILL get suspended for inaccurate tax information, because when product is checkmarked as not taxable google merchant won't calculate tax on shipping. To resolve this a sub attribute for the tax "tax_ship" needs to be implemented and a check mark added right next to product not taxable.
Hi there,
William here from Shopify support. Thank you for taking the time to review our app and provide this valuable feedback. I see that you've already identified the current workaround to this issue and I'll be sure to pass the additional info you've included here on to our development team. I'll also reach out to you via email to discuss the options we have to get this working for you.
William | Shopify Support specialist
This app is garbage, Shopify blames Google, and Google blames Shopify. Just got an email from Google. This is regarding over 200 pending items for 7 business days. Here's what it says: Hi Scott, We do not support Shopify as we do not have access to it, which is why I cannot tell what is causing this issue in Shopify. Please contact their support, I hope they can figure this out and get your items approved as soon as possible. If you have additional questions about Google Ads or Google Merchant Center, please let me know by replying to my email. Sincerely,
Magda
Hi there,
Thanks for reaching out with your feedback. My name is Vance and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Vance | Shopify Support
cant even use this in the UK EU.