Rezensionen (9.104)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 72 % der Bewertungen sind 5 Sterne
  • 12 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 12 % der Bewertungen sind 1 Sterne
16. Februar 2019

So, far. No good. Error messages come with no instructions or understandable reason for appearing. Google is fast to set up payment, and then as usual, leave the customer with no help or decipherable instructions. I'm not sure Shopify apps are any good TBH, but Google is notoriously unfriendly to small businesses. I think I just wasted a morning with zero positive results.

Namesti
Vereinigte Staaten
9 monate mit der App
Google LLC hat geantwortet 6. Juni 2019

Hi there, thank you for providing us with feedback on Google Shopping! We are always working on improving our apps so I have sent along an email in case you needed any further assistance on this. - JP, Shopify Support

7. Dezember 2019

Ultilizei esse site pra me ajudar, eu sou novo nesse ramo de loja virtual e preciso de mas informações.

Lordclock store
Brasilien
8 tage mit der App
29. Januar 2020

Google has been super helpful with helping get my account set up! When I had a question, they quickly responded!

Colbert Clothing
Vereinigte Staaten
8 tage mit der App
Bearbeitet am 12. Mai 2020

I am starting using it and it is easy to use and very friendly. Also, support from google is responsive and helpful. and can reach a lot of possible customers.

Lili’s GourmixⓇ
Vereinigte Staaten
8 tage mit der App
Bearbeitet am 8. Dezember 2021

For listing things it's great, until it starts wanting settings that shouldn't apply to that product at all. Gender, age, etc for paint. Fixing this does nothing since the item is back up on the list for yet something else the next day or hour. Image crawls? 3 days? Nope. They never finish. I don't even know what they are looking for in image crawls. Missing GTINs or wrong ones? Fix them? Nope. It still says it's the wrong GTIN even though you scanned right from the product. I have been fighting this daily for a month now and still have over 500 products on the publish error list that keep coming back.
Edit: Now over half my products are coming up with the error of not having a GTIN... but only when the GTIN is scanned or the product altered in any way. THey all have barcodes (gtins) in the listings! Customer support has stopped responding after the first email.

Chimera Hobby & Games
Vereinigte Staaten
8 monate mit der App
10. Januar 2021

es facil de configurar con shopify, aún no realizo la creación de la cuenta google ads. Espero sea facil y rapido.

iparacelular
Kolumbien
4 monate mit der App
11. Januar 2023

My products can not be synced to Google Merchant Center since one week ago. No one can help me to solve the issue. Very disappointed.

Pets Kingdom Australia
Australien
4 monate mit der App
Google LLC hat geantwortet 18. Januar 2023

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing syncing your products with Google. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Jason | Shopify Support Specialist

Bearbeitet am 8. April 2021

very good app for connecting to google services very easy to use. it would be better if the area where you edit google meta fields had the option to filter by tags or collections. also is it possible to edit google fields for variant products? at the moment i use supplemental sheets directly in google merchant to add this info

B Couture
Vereinigtes Königreich
7 monate mit der App
Bearbeitet am 1. April 2021

This is our first time using this app. I am using it to channel more business and traffic to my business. Hopefully, it will bring in more customers to Kuzns Kreations.

KUZNS KREATIONS
Vereinigte Staaten
4 monate mit der App
21. Mai 2023

Does not sync local products properly

Have been in contact with support for more than 2 months and still no solution was given to me

Plenoconfort
Spanien
4 monate mit der App
Google LLC hat geantwortet 23. Mai 2023

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address the issues you were having with the app.

In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.

Mario | Shopify