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I need a little help. The application is very good but you have to mess around with it to learn. I hope there is a customer service number for help.
It took me only 10mins to setup and create entire google shopping account. Let's see how easily it helps me manage the business.
I used this app to build my online store
Great results Very useful and helpful
Full range of tools and user friendly
I would recommend to my networks
I would like to say google shopping is the way forward in regards to start ups and companies to find new ways of marketing. I would like further information to improve my stats and get customers buying more on my website. I will sign up to news letters and campaigns to gain more knowledge. I will now try get my website on top of the list and help customers get items and products they want and need. Finally I think google is the best platform to use and will continue to support it great team
My google ads account was suspended for the very vague reason of "misrepresentation" so I call google support and the lady I spoke with says that I met all requirements and that nothing was wrong so I ask if she can fix it because it's urgent and she said I have to submit a request for review that could take up to 7 days... during my biggest sale of the year... BLACK FRIDAY!!! I am so frustrated I might move all my stores from google shopping. I can't begin to express my disappointment... I will lose thousands over this.
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the suspension you are getting. Although Google is best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.
Adil | Shopify
First time I used this app, I just wanted to try out how in performing and getting results . I am excited to try out a new app.
App Confuso, desconexo, lento, não da certesa do foi feito, Conecta de um lado e desconecta do outro. Fraco, a idéia é boa, mas tem que melhorar muito
Hello there and thank you for the feedback. It looks like you may be stuck in the onboarding phase. Our intention was to make this easy for all merchants and we apologize if this was not the case for you. We will reach out directly to see if we can unblock you and get your shop going on Google. Thanks again!
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I've used this app multiple times in the past with success however on my most recent installation, I'm unable to get any of the Google Shopping App Conversion Actions to verify. I've reached out to both Shopify and Google Ads support and like others have mentioned, they both recommend reaching out to the other. Seeing as we're relying on the app for gtag and conversion action implementation vs. adding code to the the theme, I'm at a loss for how to troubleshoot.
Hello,
Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify
WHile it is easy to use it does some bad things when creating the product feed.
This includes using the shopify intern product id as the product ID in the feed when google wants that number ot be the product SKU. When google sees this it will disqualify those products. This product is dangerous.
Thank you for your feedback! When product ID is sent to Google, it does not replace the product SKU. Product SKU would be the GTIN from the product when it is being synced to Google.
I’ve followed up with you via email in case you needed any further assistance on this. Hope to hear from you soon!
- Alex, Shopify Support
It was an easy point and click experience. I would recommend it for anyone just starting out in online store business