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This app is crap absolutely crap I have setup the merchant center already and it still can't fetch the entire info and in the country and language dropdown, the dropdown itself isn't working. Absolute waste of time. It is disappointing to see Google written on an app that is on such level of crap.
Hi there,
Ashley here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Ashley | Shopify
People giving bad REVIEW to this FREE app either dont know how it works or doesn't have patients. Let it sync with merchant system. Google will tell you what is wrong with pending items. You have to give it few working days or atleast 24hrs or at least 5 hrs . Then you will know . If you have large store you have to assign missing field one by one.
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*screenshot for info* this should tell you something about the accuracy of this app.
Smart Shopping campaign Running
Total ad spend to date is £0.09 and total sales are £15,544.44. Your campaign is earning £129,536.99 in sales on every £1.00 spent on shopping
I am doing this for a third party, and I need to do a 2 step verification, that delays my job more than expected. Maybe you should check this kind of implementations
This app provided by Google automates everything and make a very poor optimized campaign for your products. Not only that, from time to time it will block your Merchant account and you will end up with little to no help trying to figure out what API the app made to break the data. Not recommended at all, I would think google would have good software developers to build a good experience but it looks like that's not true anymore.
Hello and thank you for leaving this feedback. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/13447091?hl=en&ref_topic=13402337&sjid=15119101867569295281-NA
If you would like additional insights on activating your account, please open a case with our Shopify support team: https://support.google.com/merchants/contact/shopify_3p_support_app
Looks easy to install, I've setup Google Merchant Account successfully. But my products have not been approved.
This is the message I'm getting "Google is reviewing your Merchant Center account. Your product will be re-reviewed once your account is approved." No clarity at all.
How can I resolve this issue so my products are Approved by Google Shopping? Do I need to wait or what?
Hi there, my name is Jonathan and I am member of Shopify's support team!
This is a great question! That notice is letting you know that your Google Merchant Center account is still within the review period with Google and that once that review is complete, Google will review your products for approval! This process typically takes between 3 - 5 business days.
I'm going to reach out to you via a private e-mail so that I can provide some more information on that process, and offer support with getting the app up-and-running for you. Be sure to check your inbox (and junk mail) for that!
Jonathan E. - Shopify Support