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Extremely frustrating app!
(1) It overrides my Shipping setup in Google Merchant Center and resets it to blank, yet it doesn't provide the right shipping policy which in my case is simply FREE SHIPPING. There's no way to make sure the FREE SHIPPING policy is entered into the Google Shopping app. There's not even a field to enter it.
(2) It triggers Violation of Shopping Ads Policy in Google Merchant Center on some products and not others.
(3) Finally, when I contact tech support, I was told that this app is a free app and is not being supported.
Very disappointing!!!
Hi there, my name is Nidhi and I'm from the Shopify support team!
Thank you for taking the time to share your feedback with us. It sounds like it has been a very difficult experience for you thus far and I'd love to lend a hand to get these issues resolved so you can use the app at the earliest. I will be following up with you via email shortly to offer assistance with the app, please be sure to check your junk and spam folders as well.
I look forward to getting this figured out with you!
Nidhi | Shopify Support
so easy to use and set up. i havent used the ad words yet but that will be next in my list of things to try
This is great apps Google shopping . Its very helpful and helps me to my shopify Store. This is one of a kind tools that make me easier to sell.
This app is trash, just like most of the apps on the Shopify platform. Lots of errors. Missing titles in my Google merchant. If I could give it minus 100 stars, I would. This is ridiculous that such a platform as Shopify makes so much trash... That's a perfect example of highly paid VPs that are total morons, getting paid tons of money and never getting fired. Doing minimum and destroying companies. Little people get laid off but never these schmucks...
Hi there,
Vance here with Shopify. Thank you for taking the time to let us know about your experience with the app. I've sent you an email to offer further support.
Vance | Shopify Support
I used this app to help me get traffic to my page and improve sales. Set up is very easy. so far so good.
My lord this app needs to be fixed. There are so many issues - its such a pain to use. First off, dont sign in with an email with a domain you dont want to use again, because it will force you to use it unless you create another account. Next, it couldnt verify my domain, the products tab doesnt work it keeps taking me back to the main tab. Its just an overall mess. Disgusting.
Hi, there. Thank you for sharing your feedback about your experience with the Google Shopping app. I'm sorry to hear that it was a negative one. I've followed up with you by email to see if there's anything we could assist with and to log your feedback for our developers. Hope to hear from you! -Jason, Shopify Support
Good Job, Great Features, Convenient Setup, and easy to follow Instructions. I would reccomend for all business owners alike...
Still learning about this... it’s too soon for me to have any valuable feed back maybe after I understand the process
Hey there,
Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Chelsea l Shopify
Wonderful, easy to setup and straight forward. I love the opportunity of having to sell through google.
J'utilise Google channel comme un tunnel de vente pour ma boutique. Je n'ai pas encore eu de résultats mais je verrai à la longue.