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I have no idea yet. . still figuring out....um..adsflkjad;lskadfls;adfls;jkdflas;dsfjlkdfsla;jkdfasj;lfadljssdfaljk
Hey there! My name is Jonathan and I'm a member of Shopify's Support team.
I'm glad to hear that you're giving the Google Shopping app a chance. It's a great way to market your business and increase traffic to your store!
I'm going to shoot an e-mail your way and determine if you need any help with setting it up! Be sure to follow up with me if you need any help!
Talk soon,
Jonathan E. | Shopify Support Guru
Can not connect with my Shopify account. Plain sucks. Shopify does not even have a way for customer support. Seem like a glitch to me
Hey there,
Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Chelsea l Shopify
all my products are in Pending and Not Approved, i had change the product info as the app told me, but still NOT APPROVED, i don't know why.
I used this app to promote my sales.........Thank you for shopping with us.hope to see you again....
Hey there!
Amy here from Shopify, I just wanted to take a minute to respond to your feedback, and see how things are going. I'll send you an email so I can get your thoughts so far
Amy l Shopify
Good
Aplicativo não é dinamico, leva um pouco de tempo até entender o que se deve fazer para usar.
Impossible to get a human. Just a trash service even though we are spending thousands on Google Ad's. Another big tech dumpster fire. My dream is that AI levels their business.
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address the issues you were having with the app.
Brett | Shopify
We use Shopify since about two years and we liked it.
Because Shopify is a deliberated shop solution and all is working very well normally.
Till now.
But this new Google Shopping app developed from Shopify is - i must say it so clearly - a shame for Shopify and a classic example for a bad software solution. In comparison to the old (meanwhile unsupported) app version there are a LOT of worsenings.
Here are the main points:
* Products are showing constantly pending status although (!) they have been approved by Google merchant center.
* We had to correct the American and European GTIN numbers of all our products manually because this new app doesn't accept spaces between the numbers (the old version did).
* Only 25 products are displayed per page. This is quite too less for a big assortment and there is no possibilty to show more products per page.
* There is no option to search resp. select specific products - very uncomfortable (the old version had this option).
* There is no more the possibility to sync selected products with Google Merchant Center instantly (the old app had an extra upload button). We used this often to change product prices or to correct product descriptions quickly (these changes appeared in Google Ads ca. 20 min later).
* In our Merchant Center product list all products were listed twice after using this new app (resulting from the former input via the old app) - there was no automised adjustment with the old existing products. We had to clean this manually.
In reaction to our pour experience and to all these negative reviews I really hope Shopify will improve this frustrating app and will present a major update in the near future.
Hey, there. Thank you for your detailed review! We appreciate you taking the time to share it with us so that we can improve. I've also reached out to you via email to discuss your experience with some potential solutions. I hope to hear back from you! - Jason, Shopify Support
cooles tool, einfach zu handhaben und sehr hilfreich um die Umsätze deines shops positiv zu beeinflussen.
Im working through it. I'm certain that if i can learn how to use it, I will be able to effectively push my product.