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Its a long process i'm still waiting to be connected so i start. its just not for me i waiting for things.
Hi there, thank you for providing us your feedback today! It's very important to us that we hear from our merchants about their experience.
It can take up to fifteen days for your ads to start appearing across Google's surfaces. Google's optimization period takes thirty days in total for its algorithm to learn where, when, and how to place your products.
You should start seeing some impressions once the fifteen-day period ends, but the campaign will not be fully optimized until the end of the thirty days. Please be patient whilst the optimization takes place!
If you don't mind, I'm going to follow up with you via e-mail to see if there is any other feedback you'd like to share! Keep an eye out for that e-mail soon.
Talk soon,
Jonathan E. | Shopify Support Guru
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Hi there, my name is Jonathan and I'm a member of Shopify's support team!
I see that you gave the Google Shopping app two stars but haven't left a comment yet, so I want to follow up and see if there's anything we can help with to improve your experience. Feel free to keep an eye out for that message and get back to me when you have a moment!
Jonathan E. | Shopify Support Guru
The app needs to have an option of selecting which variants a merchant wants to publish to Google Shopping product listing ads. It is a very common scenario where a merchant may not want to publish all variants of a product to Google Shopping. Currently there is no workaround & that means wasted marketing dollars.
I had problems setting up my sales channel on google, trying to get my contents approved, it’s tough
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting your content approved. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Claire l Shopify
Results not good. Campaigns not specific enough. There are apps in Shopify market that result in better & more specific Google ad campaigns.
Thanks for taking the time to leave a review. The Google Shopping App uses "Smart Shopping campaigns". These campaign use machine learning with the goal to achieve maximized conversions. Google's systems will pull from the product feed to test a number of combinations and then show it across the most relevant ads across the Google network. You can learn more about that here: (http://bit.ly/2D13WdH). I especially recommend reading the "Best practices" section.
There's a lot of different ways that these campaigns can work, but you can also look at designing your own without the smart feature. I've gone ahead and sent you an email with some additional resources to help you determine the best marketing route to take for your business, and see if there's anything I can do to assist. Hope to hear from you soon. - Ryder, Shopify Support
One country, one currency. This app is for small local stores, although the description does not explain this.
Hi there,
Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the queries you have with the Google Channel. I'll be sending an email out to you shortly with further information on this.
Thomas | Shopify
As far as I know, there is no way to set up a second feed in shopify for another country. You can set it up in Google, but you can't synch them with your shopify products. That doesn't make any sense in German-speaking countries. Anyone who speaks German would sell to Germany and Austria or even Switzerland.
...No products in Austrian google :(
If there is a possibility - please help!
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with getting multiple feeds set up. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
Google shopping product feed failed to post, I don't know why.The newly added items cannot be synchronized to the Google shopping app.
Thank you for sharing this review with us!
There are a few possible reasons your products haven't appeared. Google Shopping products are subject to a review by Google, and there are also a few requirements for the channel to work, which you can find here (https://help.shopify.com/en/manual/apps/apps-by-shopify/google-shopping-app/requirements). You will want to make sure that you products are set to be available on the channel too.
I’ve reached out to you via email, so that we can continue looking into this. I look forward to speaking with you soon. -Lizzy, Shopify Support
Worked fine but now it doesn't track conversions and says my tag isn't connected when I've made no changes on the app. I've disconnected and reconnected, and it still doesn't tracking any conversions.
Hello and thank you for the feedback! Sorry to hear you are having issues with conversion track on the Google & YouTube App. Assuming you are talking about the GA4 integration and are still having issues connecting your property and with tag/events insertion, please open a case with our support team here: https://support.google.com/merchants/contact/shopify_3p_support_app
Our support team should be able to get you squared away. Thanks again!
I can't use My count Google merchant have a problem with the delivery and politics. What can i do?
v=Hi,
I'm Cíara from Shopify support, thanks for leaving a review on the app. I'm sorry that you've got issues with your policies and delivery settings, but we can definitely fix this for you.
I'm going to follow up with you over email so we can get to the bottom of this, and get your store available on Google Shopping for new customers to find you.
Cíara | Shopify Support