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Couldn't be easier to set up if you already have a Google AdWords account. Will provide more updates as we use it.
I am not able to add Google product category and other relevant data at collection level which makes the whole process of updating a big catalog unnecessarily painful to update.
Hi there!
Thanks for taking the time to share your feedback! Although it isn't possible to add Google product attributes at a collection level, this can be done using the Bulk Editing tool in the Google Channel or by editing the Google fields on the product pages.
I'll be following up with you via email to offer assistance to help you get set up and would be happy to share your feedback with our developers to take into consideration for future improvements.
Chat soon!
Nidhi | Support Specialist
Very self explanatory. I did not need to look on YouTube for another guru to help me setting up my merchant account.
its been very very helpful, we've got more customers through them than any individuals
Not Reliable at all. It is a complete toss up as to weather your products will continue to populate or not. There is ZERO support.. read full review for more details. This app worked ok until it did not. Now 1000+ products no longer valid. After checking the values for several products there is no reason why they should have an error. Many ads no longer shown in google even though the fields are correct. Other ads are simply flagged with no reason why they "violate policy". Contacting google support is completly useless!!!! Ive gone back and forth for (3) months on a separate issue with google with ZERO support. This included contacting multiple departments, emailing and explaining multiple times to three different "NON" support reps, and CALLING their office in CA. I was on hold for almost 2 hours before finally giving up. There is no support for this channel.
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify
Love it because it allows you to show your ads to the people who are likely to be interested in your products and services, while filtering out folks who aren't. And you can track whether those people clicked your ads.
Trying to configure this app for ages. I'm having the same problems in my two stores, I have so many products disapproved with missing GTIN or EAN numbers and I had to mark every single one in Google Merchants manually as a custom product. Also, my G Merchant is not pulling out the correct feed information and I have constant problems with products being disproved. It's a nightmare to work with, lack of support and both Shopify and Google blame each other and I'm the one who is losing here! this is so frustrating!
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to open up the lines of communication and help where I can.
- Nate | Shopify
I was able to download the app right from my shopify store so it's pretty much straight forward. I just need to explore the app more.
I just signed up for this app. So far it was very easy to navigate and very informal. I would suggest this to any small business owner looking to expand their business reach.
It was fairly easy to set up. All my products are pending right now. I will get back with an updated review.