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IM NEW TO THIS BUT IT REALLY SEEMS TO BE A EASY APP TO SET UP IM EXCITED CANT WAIT TO GET SETUP FOR THIS CHANNEL loving this app
I'm really struggling with Google over the use of this app. I'm getting conflicting info between my shop and the merchant centre. I uploaded 50 items from Shopify but merchant centre is only showing 45, then Google suspended my merchant account for misrepresentation, and just sent me a link giving many reasons as to what they class as misrepresentation. 4 emails later to them, they keep sending the same link with the misrepresentations on. They won't even investigate what my particular reason is to why its issuing a misrepresentation suspension. When the app is working well, its great, but when it isn't, it is so not worth the hassle it brings with it.
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the Misrepresentation message you are getting. Although Google is best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.
Adil | Shopify
i really enjoy it,
almost all my customers locate my store through google.
i rate google shopping 18 percent
Hi there! My name is Jonathan, I am a member of Shopify's Support Team.
Thank you for leaving us a review. I am glad to hear that you're enjoying the Google Shopping App - that's great! I am going to follow up with you via e-mail to see if there's anything we can help with to make your experience with the Google Shopping App even better.
I hope to hear back from you soon,
Jonathan - Shopify Support Team
It's great, I recommend it to everyone
Excelente la aplicación, es muy intuitiva y completa, nada que decir, le coloco la nota máxima.
10/10
nightmare to work with. could not intelligently sync data between shopify and google. manual work. errors. bugs everywhere on this app. awful.
no support from folks on the merchant account.
of course i removed it!
Thank you for writing your review and I'm sorry to hear that you've had numerous issues using the Google Shopping app. I'll be emailing you shortly to find out more on the problems you've had with syncing data and the errors that have appeared, so if you'd be interested in trying to use the app again please send me a response and let me know. -Victor, Shopify Support
Shopify has made online sales super easy. Our online store has been streamlined! Thank you shopify!
Excellent App and very good results so far, I highly recommend Google Advertising over other channels!
I have no objections. It's easy to set up, connect to Google Ads and Google Merchant, publish Google sales campaigns ... All in all, it does what it needs to do, and it works well.
UPDATE:
App itself is easy to set up and connect, but there is not enough information about the merchant center. In GMC, i failed to set up "Shopping" under "Growth - Manage Programs" and therefore i could not set up ads. Despite the feed showing up correctly, the column "availability" has always been empty. More and clear instructions on how to set up the merchant center would be very helpful.
ORIGINAL:
This app does not work at all. In my merchant center, the column "availability" is empty despite having enough stock. I tried everything possible in shopify, raised the stock to 1000 of everything. Tried to set up a feed rule... When i have a look at any product, it says "Availability: in stock" Where the F is the effing problem??
Thank you for sharing this feedback. Sometimes if you've used the Google Merchant Center on your account with other apps in the past, connecting to your Shopify store using the Google Shopping app can have some syncing issues. One quick fix is often to disconnect and reconnect the app!
I will also be reaching out to you via email so that we can continue our conversation and help get everything set up correctly with Google Shopping. I look forward to continuing our conversation soon! -Lizzy, Shopify Support