Arvostelut (8 127)

Kokonaisarvio
4,5
Lukumäärä luokitustasoa kohden
  • 70 % arvioista on 5 tähteä
  • 12 % arvioista on 4 tähteä
  • 3 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 13 % arvioista on 1 tähteä
27. marraskuu 2018

Seems to work...but it doesn't show any of the sales attributed to it in the 'Sales by Channel' on the Shopify Home page. Which is funny, because in the app it clearly tells you how much you sold using Google Shopping.

SSTubes
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
25. tammikuu 2022

I was working properly with my Merchant Center account since I change to this App and now my account is suspended. Added to this, there is no way of add the field information in bulk via a csv file, for example. Is anyone going to solve these problems?

Poly Juguetes
Espanja
Yli vuosi sovelluksen käyttöä
Google LLC vastasi 26. tammikuu 2022

Hi there,

Chris here from Shopify. Thank you for taking the time to share your review of the Google Channel with us, your feedback is extremely valuable. We are sorry to hear that your account was suspended by Google. I'd be happy to work with you to help provide some next steps towards resolving this issue. I'll be following up with you in an email to open up the lines of communication.

Chris | Shopify

16. marraskuu 2019

Seems to be Ok but it also seems to be somewhat clunky the way that it interacts with the Shopify network.

First Rate Parts
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Muokattu 1. helmikuu 2023

Update*
11 months later I tried again. Google couldn't fix tagging issues, couldn't fix feed issues. Couldn't get verified properly. It got to the point i was being advised to "just leave it" and continue setting up paid ads.
Considering these things affect cpc and many other factors it not smart for the people who built it to tell you to just leave it with errors and obviously not function correctly. Wasted so many phone calls. They couldn't keep appointments straight. They couldn't keep straight what website they were calling about and I guess they have to rebook for a new day if its not exactly the topic and website they are calling about. Oh and they won't rebook for you over the phone on the call. You have to then play email tag back and fourth for many more days before they set a time. But don't expect to get anything done when they call again! They spend the first 5 min trying to get off the phone and convince you to rebook because they thought it was for another domain or something else they are not able to figure out. I wasted so many phone calls and never got anything even started to be set up.

11 months later and still very bad and nothing set up.

older issue below...
Won't connect.. I get an error about billing when everything is perfect. I contact shopify they say its an issue with google. (even though its a shopify app) So I contact google, to my surprise they say it's an app that they didn't make so they can't make changes to it. They confirmed everything is set up correct on their end. So I then contact Shopify again, which isn't easy. They say it's google fault but they have no idea why or any idea what to do. Sigh! I Give up, I can tell there is no actual troubleshooting. It's just a computer illiterate person working at home trying to figure out if this goes to tier 2 or not. Shopify you're useless again!!! Oh and to make matters worse all my products are not approved for no reason just like everyone else. Wasted 2 hours and no fix.. time to uninstall

Carver Maker
Kanada
Yli vuosi sovelluksen käyttöä
Google LLC vastasi 22. syyskuu 2021

Hi there,

William from Shopify support here. I understand that the setup process provided you with an error and in troubleshooting that error it sounds like we missed the mark on the level of support you were expecting. I'd be happy to review this with you and I'll reach out to you via email shortly.

Cheers,

William | Shopify Support Specialist

10. joulukuu 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Tshirt Gamer
Intia
Noin kuukausi sovelluksen käyttöä
19. joulukuu 2019

I use this app to help me with adds. I would like if you guys made it more straight forward. things like simple ways to get adds out quicker

AmacThedesigner
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
5. tammikuu 2023

De repente mi tienda se ha desactivado de Google, os he escrito a soporte y nadie me responde. No hay forma de localizar la aplicación en mi perfil para volver a sincronizar los productos y volver a anunciarme, entro en Google Ads y me dice que está todo desactivado y si no respondéis al correo para ayudar a los usuarios en los fallos. Es imposible trabajar y en la época de más ventas.

Bimoï Store
Espanja
Yli vuosi sovelluksen käyttöä
14. syyskuu 2020

Easy to set up, Love the fact that they can go above and beyond to make sure you are set up for everything

ILS Haven
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
17. marraskuu 2019

It wasn't easy to understand how to provide the missing information. I'm still not certain of what I should do. It states that I have missing info, but no instruction on how to fix the issue of what Google needs to link to my shopify account.
I didn't search for a tutorial video, but would have enjoyed seeing a link to one for help.

Barbara's Daughter
Yhdysvallat
Yli vuosi sovelluksen käyttöä
24. helmikuu 2020

Google and Shopify are the best marketing app. with their functions and their connections they improve your store helping you to get the desired results

FUBU FALLING STARS
Yhdistynyt kuningaskunta
Noin kuukausi sovelluksen käyttöä