Google & YouTube

This is an awful app. I sell thousands of products from big brands that have barcodes. Nearly every product just reports back with 'Missing GTIN' because there is an issue with the way the app sends the information to google.
If you search for this issue it has been going on for years with hundreds of people writing about it in reviews, and youtube videos etc. Yet shopify support don't "get it" and have not fixed the issue. Completely pointless app if you're selling third party barcoded products as they wont list on google shopping.

no permite publicar mis alimentos y es muy complejo darlo de alta, no me explican por que no los puedo vincular.

i have been attempting to remove channels from Google merchant center for several months. It is a terribly cavernous workflow to get simple things done. Just an awful experience.

Not user friendly at all.

Absolutely awful. I received an email stating I must switch over from the Google Shopping App (which was working just fine), to the Google Shopping Channel by the end of January because it would be deleted. I contacted the gurus to voice my concerns from all the terrible reviews this was receiving. They insisted everything would be "just fine" and would work "without issues".

Because the transition was listed as mandatory, I went ahead at the advice of the gurus. The transition forces you to delete the Google Shopping App to continue. As soon as I did, all of my products went from approved to "Pending". It gave me a message saying it would take at least 3 days for Google to approve my products, even though it EXPLICITLY says in the Google Shopping Channel promotional information "Skip the 3 day Merchant Center Account approval process."

I immediately contacted the gurus about this and was informed that "hmmm that's strange." and "We aren't sure what's going on." They even indicated I had completed all the transition steps as necessary and it was still having issues.

It has already been a day and a half and still no word on my open ticket. This is a joke. I am extremely disappointed that Shopify would force this transition on its customers when it clearly isn't ready to be out of the testing phase.

At least a couple of times I've gotten to act "by accident", but only for a short time, until again comes the text "google suspended the account due to misrepresentation" I have tried to ask where the fault is when I simply can't think of? They respond "We have found that your account has been flagged as a misrepresentation policy violation. This policy suspension means that we've reviewed your Google Merchant Center account to determine that it doesn't comply with our Shopping policies and your Google merchant. The account has been rejected" On top of that, suddenly the logo is not valid either, even though the same logo has already been in use for at least a month. I have tried to change it many times, but nothing is valid. I have given up. Really lousy app and dares to pay for asking for the app, which doesn't work. I don't know if an online store can be run at all without google, if not, I have to stop before I've gotten properly even started, really having to head on when I've wasted money and time on something like this, which should be prohibited by law.

Do not install the app "misrepresentation" issues like everybody else. Simply unusable; try something else.

They just don't respond. All of a sudden this app took every coupon code I've ever made and added them to merchant center, giving customers 100% off using test codes I made. This caused a huge problem with our business, and so far, 7 days later, nobody ever responded to my support ticket.

Very buggy. Constantly have to uninstall and reinstall for it to work. Support button does not work, message can never be sent. Google Merchant Center is a disaster in any case, but this app doesn't help. There's got to be a better way...

My account gets suspended as soon as I submit my products... The support is not helpful. Hence giving it one star.