Google & YouTube

This is the worst app that Shopify could possibly have come up with for Google Shopping. The old one was infinitely better, because it actually had significantly positive value whereas this app has strongly negative value.

You have no access to your own Google Shopping account which Shopify creates when you install this app. Shopify completely co-opts the ability to have and use your own Google Shopping account. If you have a Google Ads Client Center account, it actually WON'T WORK AT ALL. It will link to your MCC account instead of the client account, which means that product data doesn't make it to the client account. No product data = no ads. There is nothing you can do about this, because using this app means that Shopify is using their own Google Shopping account which you cannot access or modify in any way.

Even if I could get it to work, I wouldn't dare use the limited functionality that it has to create campaigns. If you value your marketing dollars you wouldn't either. It allows virtually no control over your campaign (for instance, negative keywords, which are absolutely critical to product ad campaigns, cannot be added). Essentially all you can do is set a budget. It should be horrifying to anyone who knows anything about search ads. How anyone at Shopify thought this would be okay is beyond me.

Security is also a concern. This app requires managerial access to your Google Ads campaign to operate.

The discontinuation of the old app in Shopify and the creation of this new Google Shopping app was one of the least customer-friendly decisions that Shopify has ever made (along with reducing the number of users that each plan could have, which was an obvious money grab). My disappointment with this application is beyond words.

Impossible de détecter l'evenment purchase avec l'integration GA4 malgré le suivi rigoureux et sans aucune erreur des instructions Google et Shopify. Le service Google me renvoie vers lassistance shopify et l'assistance Shopify me renvoie vers l'assistance Google. J'ai repéter la procédure maintes et maintes fois, j'ai recrée des comptes Google neuf pour recommencer de A à Z mais rien n'y fait : l'evenment purchase n'est pas détécté. C'est une honte qu'apres le suivi rigoureux de toutes les etapes cela ne fonctionne pas, cela fait maintenant 2 semaine que l'assistance Shopify et Google me fait tourner en bourique !! Vraiment une honte, quand on donne desinstruction de configuration on s'assure qu'elle fonctionne !!! Il me faut absolument une aide efficace !!!

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Google makes it sound like that is so easy. I have been going around and around with this Google Merchant, Ads, Campaigns, and other requirements. Something is always wrong and no customer support. Google just wants you to pay more and more. Very unhappy.

Not working at all, after following all the instructions and guides still got incorrect errors showing up

My google ads account was suspended for the very vague reason of "misrepresentation" so I call google support and the lady I spoke with says that I met all requirements and that nothing was wrong so I ask if she can fix it because it's urgent and she said I have to submit a request for review that could take up to 7 days... during my biggest sale of the year... BLACK FRIDAY!!! I am so frustrated I might move all my stores from google shopping. I can't begin to express my disappointment... I will lose thousands over this.

App Confuso, desconexo, lento, não da certesa do foi feito, Conecta de um lado e desconecta do outro. Fraco, a idéia é boa, mas tem que melhorar muito

WHile it is easy to use it does some bad things when creating the product feed.

This includes using the shopify intern product id as the product ID in the feed when google wants that number ot be the product SKU. When google sees this it will disqualify those products. This product is dangerous.

Something is terribly wrong with this misrepresentation issue. Advice from shopify google expert says you cannot sell on Google unless you have a physical location? If this is true how are all these other dropshippers using google ads. Since I have installed the app it has been suspended for misrepresentation and i have been on all the help forums. Big Big problem with alot of other users accounts too..

Terrible support!