Google & YouTube

I would like to know why Google is all of a sudden claiming misrepresentation on so many including us. What is going on? Why are suspended? Why should I continue to do business with Google at all?

in google merchant center, my 3 products are ready, but in the shopify google shopping channel, still appear: pending

cannot understand

Awsome and easy set up for non proffesionals, it made me set up the shop quick and goodloocking.
Would reccoment it anytime

Useless google app, only problems and suspended account for no reason. GOOGLE SUPPORT IS JUST USELESS WE DO NOT RECOMMEND

I dont have one yet but im trying to get to know it its my first time using it so i hop i get to use it well the only thing most the time its getting suspended when i try it

its good app and its providinh the best experience hopes soo it will improve my ecommerce bussinees luv u a lot google adds

this is my first time using it .so i can't rate at this time and once i been on here for a while then i can give you a better rate .Jessica D

2 stars, 1 for app to-date, 1 for the future in case it improves.

Product Approval: More than 10 business days, I'm at about 17 business days with only "Pending" for 125 products.

Campaign Mystery: In anticipation of pending product approval, I set up a simple campaign to begin in January. I did make a mistake, I inadvertantly clicked Start Campaign, but I'm glad I did as it raised more questions.

Mystery Campaign: Somehow, with no products, a campaign I couldn't see began. Days later, with no noticeable change in traffic, I have a report claiming to have caused impressions, even 5 Add to Cart, but no corresponding sales activity and --no abandoned carts!-- Alert!!

So I stopped the "campaign" but there is no way to truly stop it, it reflects as "paused" no matter what you do, including "cancel"

So it asked for feedback, and I provided, but there was no submit button or dialogue box on the feedback form, the only thing you could do was click the X in the upper right hand corner, which typically means cancel & submits no information. It's all there was, so to be rid of it I clicked it, and it tried to sell me feedback forms....

To date this app is EXTREMELY questionable. I'll uninstall it soon if there are no product approvals, and the campaign report I had did not reflect reality. To report that I had visitors adding to cart because of the app, but no sales or abandoned carts is unsettling.

*Updated* After a week of screwing with it I gave up
NOT FOR BEGINNERS. Requires an understanding of metafields on Shopify and potentially some HTML and CSS and Google, frankly, isn't worth it. Most of the issues I had were with Google, not this app specifically, but there were still some frustrating bugs. 1. You need an understanding of meta fields, what they are and how to edit them, which is somewhat hidden in Shopify and even then they seem to be buggy (the dropdown menus don't populate) . Google also makes it extra difficult by requiring A TON OF THEM and putting the only comprehensive list of product categories in a csv that you have to download, and making some of the values for the metafields dropdown lists that don't populate. It would've made a lot more sense if I had read this post first: https://community.shopify.com/c/Shopify-Apps/Populating-Fields-for-the-Google-Shopping-App/td-p/338281 2. Google is not very clear about where they want contact information visible on the site and their support staff and docs are inconsistent about what is acceptable. Going back and forth with them half a dozen times I got half a dozen different answers. Ultimately, I had to learn how customize the contact.liquid template to add the contact info google wanted in HTML without having it above the contact form I would prefer people use. 3. Google is both incredibly slow and opaque when it comes to approving products and not suspending the merchant account. From the merchant account. I finally gave up when they told me I needed to verify my phone number and the instructions they sent me to do that took me to a page showing that my phone number has been verified for almost a month. Having done content creation for another store for a few years, I never once saw google shopping make a single sale, while Ebay and Etsy sold $20-$40k/month. If it were a quick and easy setup process, maybe it would be worth it. In my case I have a lot of unique and one-off items so it's absolutely not worth the time.

So far Good. But could make better interfact for user to setup multiple campaign in the shopify itself.