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very bad app , very confusing and hard to understand , low ROI , Consider using different ad platforms
Hi there,
Jordan here from Shopify. Thank you for taking the time to leave a review. Your feedback is incredibly valuable to us.
I'm sorry that your have had a poor experience with the Google Channel. I will send you an email to explore this matter further with you and offer assistance for setting up the app for your store.
Jordan | Shopify
So far so good, the installation has been seamless and seems to be a great tool to add to the toolbox.
Easy to understand and complete. Clear info buttons for answering questions. Very smooth interface with Shopify
At the current place where I am in the setup process, everything has been simple, quick, and easy to do. I expect this to continue.
I used this app that help me with contact with relatives and at professional business with co worker.
Hey there! Spencer here from Shopify Support. I'm glad that you are enjoying using the Google Channel. I will send you an email so that we can chat further! Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Google Channel. This will send your request/question directly to our support team. Spencer | Shopify
Just trying it now so i really dont know how i feel about the app but once i have a chance to try it out i will update my review
Hi there, my name is Jonathan and I am a member of Shopify's support team!
I am glad to hear that you're giving the Google Shopping app a try! It's a fantastic way to market your business and grow your customer-base.
I am going to shoot an e-mail your way to make sure you're finding your way through the set-up process okay, so be sure to check your inbox (or junk mail!) for that.
Jonathan, Shopify Support
We tried this app even with the one star reviews it received. It wouldn't connect to our Google Account.
Worst possible setup. why make ecerything so confusing. and shopify, stop letting techies write your guides. they assume too mcuh. so frustrating and i will be leaving shopify post haste. what a fucking waste of time.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I am sorry to hear that you are experiencing some frustration with our guides on troubleshooting the channel. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
All products not synced with Google Merchant Center. Reached out to support more than a week ago and no replies till date. Sad to say that customer service seems to be non existent
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing getting your products synced with Google. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can provide more information to help get this resolved.
Jason | Shopify