Arvostelut (8 082)

Kokonaisarvio
4,5
Lukumäärä luokitustasoa kohden
  • 70 % arvioista on 5 tähteä
  • 12 % arvioista on 4 tähteä
  • 3 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 13 % arvioista on 1 tähteä
10. helmikuu 2021

Estou extremamente decepcionado com os serviços da Google Ads. Minha conta foi suspensa sem motivo claro, aparentemente por atividade suspeita no cartão e por não seguir as políticas. Mas como assim? Não há atividade suspeita no cartão, nunca houve. Minha antiga loja sempre utilizou esse cartão e nunca deu problemas. Sobre as políticas, como vou saber qual política estou infringindo se existem várias e pelo que li estou de acordo com todas. Por favor, me ajudem!

ImporTaurus
Brasilia
13 päivää sovelluksen käyttöä
3. joulukuu 2018

Cannot get any products accepted by the Google Shopping app, ZERO help available. 10 day "review" period has elapsed and no products have been approved. I would not recommend this app, the process for listing on Google is very, very complicated, IMHO.

Maya Mike
Yhdysvallat
13 päivää sovelluksen käyttöä
8. joulukuu 2021

Used this app for a long time & it worked well, integrates seamlessly... until now. There's clearly a bug within the new phone number verification which keeps returning a 'too many attempts' error. I have been trying to get these shopping ads live for over a week. Super inconvenient & a waste of time. Surprised it hasn't been fixed by now. On top of this, the number is already verified with GMC! There has also been additional issues come up recently such as having a terms & conditions & refunds policies - when they already exist on the site the app makes you create additional ones. Please stop messing with this app and fix the bugs!

NZ KOOKAÏ
Uusi-Seelanti
13 päivää sovelluksen käyttöä
Google LLC vastasi 12. joulukuu 2021

Hi there, Cathal here from Shopify. Thanks so much for your feedback, we really appreciate it. I will be looking into this now for you to see if we can help you get your phone number verified and get you set up on the app, and will reach out to you shortly by email. Thank you.

Muokattu 16. lokakuu 2020

I decided to give this a try this week, even after reading all the bad reviews. It was a week of wasted time, I could not get any products approved, my accounts were constantly suspended, yet I could not get any information on the actual violations, only pointed to program policies over and over. Each account, Google Merchant and Google Ads, is dependent upon the other. So, if one account has a suspension, so does the other. I would fix one, and the other one would get a violation. I would fix that, and another violation would pop up. I went over every word of every policy again, and I was not in violation, and there was nothing left to fix. I finally removed the channel from my store. I was very hopeful to have this to grow my new business. I agree with other reviewers. It is very, very difficult to use and to solve the issues the automated system claims you have. Good luck if you try it out.

The Rusty Husky
Yhdysvallat
13 päivää sovelluksen käyttöä
Google LLC vastasi 19. lokakuu 2020

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Chelsea l Shopify

1. syyskuu 2022

seems like a common problem people are having. does not link without flagging misrepresentation. I am trying to link my store to my youtube channel and it's not working.

hook2cook
Yhdysvallat
12 päivää sovelluksen käyttöä
Google LLC vastasi 6. syyskuu 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

Muokattu 19. lokakuu 2018

This app has just helped me score a £11.87 CPC on a product whose retail price is £11.95.. what an absolute winner.

Made the mistake of thinking Shopify would set up defaults based on good PPC practice and then let me alter them as I learned.

But no they've setup FIXED defaults based on... oh I don't no the seasons of the moon perhaps..

Due to the massive backlog at Google (seasonal perhaps.... so a great time of year to drop this app...) I've literally waited 2 weeks to find that from the looks of things I would have been better setting a small camp fire and dishing £10 notes into it.

Though in that time I was glad to find that a good handful of categories need a Color tag and while Shopify customer service were helpful enough in their advice to set up individual variants and to change the spelling of the variant to "color"... do I really want to confuse my local UK customers into thinking we are USA based and not local ... no... no I really don't

But I'm glad your Dev's took the decision to feed in such a way that all functionality is locked at the Google Adwords end, so I can't even seperately set "color" there either.

The fact that the Ui for the app can't even draw the right page... (clicking the forward arrow doesn't mean I want to bounce back to the first page the minute I start to scroll.) is just beyond excuse.

There's so many good things about Shopify... but there are so many shockingly amateur things as well.. This falls firmly into the second camp.

Dog Krazy Gifts
Yhdistynyt kuningaskunta
12 päivää sovelluksen käyttöä
Muokattu 3. helmikuu 2018

Please roll back this to previous version. This messed up my google feed and shopping ads. PLEASE FIX . THIS WAS MY ONLY WAY OF ADVERTISING AND SELLING. SERIOUS ISSUE !!!!!!!!!!!!!!!!!!!!!!!

There is no option to push the feed or republish after I make a change in product attributes.

Purater
Kanada
12 päivää sovelluksen käyttöä
13. helmikuu 2018

Awful - REDO this app please google and Shopify!! What has happened to all of my old details? OMG!
https://www.candycakeweddings.com/

My Wedding Bling
Yhdysvallat
12 päivää sovelluksen käyttöä
23. huhtikuu 2019

If you use your product variants for anything other than colors and sizes (i.e. special offers that you DON'T want published) you are out of luck. This app publishes all variants with no option to exclude. Shopify's advice - duplicate all your products and remove the variants! This is a huge mess for our inventory, customer service, accounting, etc. Forcing us to move to a new app without fixing this issue is very poor! What is an alternative to this app?

Trophy Skin
Yhdysvallat
12 päivää sovelluksen käyttöä
Google LLC vastasi 29. toukokuu 2019

Thanks for sharing this feedback on our Google Shopping app! Currently this is a limitation due to Google Shopping's data requirements and the design constraints. Feedback like this helps us improve our apps though, so I’ve followed up with you via email to log your feedback with the Shopify development team. - JP, Shopify Support

10. heinäkuu 2022

Google Ads does not detect the conversion tags that this app should inject on my website. As always, Shopify shits on the apps they do... I had a bad experience with Facebook sales channel made by Shopify in the past.

S3ART Store
Espanja
12 päivää sovelluksen käyttöä
Google LLC vastasi 12. heinäkuu 2022

Hi there,

Vance here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel. We want to make sure you get the support you need regarding the issues you faced. I'll be sending you an email to follow up on your concerns and open up the lines of communication.

Vance | Shopify