Google & YouTube , 7 791 arvostelua
Tarkenna
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Luokituksen mukaan
It's been about three weeks now of attempting to connect Shopify to my monetized YouTube channel and after multiple interactions with reps, it's starting to become clear this app just is NOT compatible with YouTube brand accounts (which no one actually knows for sure or not). If that's the case, I'd say this function is pretty useless considering majority of channels use/migrated to brand accounts!
Hi there,
Ashley here from Shopify support, thank you for taking the time to install and use Google channel on your store and leave a review. I understand that you are experiencing an issue with setting up the YouTube section of the channel. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.
Ashley | Shopify
Horrible app and horrible support from youtube. Successfully set up shop only to have no visible merch shelf on my videos. They told me to disconnect shop and then reconnect, which has proven to be impossible.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use Google channel on your store and leave a review. It sounds like you may be having an issue with setting up the Youtube section of the channel. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.
Charlotte | Shopify
I was really hoping this would be an easy way into Google advertising. But no, I keep getting daily emails to say catalogue is not approved (even though I deleted the app a week ago). There is a barcode issue which I apparently can't do anything about because it's a clash with the ebay app setup. Surely I'm not the only one who uses Google and Ebay? Hoping there is a workaround available soon and I will try again.
Thanks for sharing your feedback about the Google Shopping app!
We're sorry to hear you experienced issues connecting both the eBay and Google sales channels to your Shopify store. Google requires that all products on their sales channel have a unique product identifier added to the product barcode, and you can read more about this here: https://help.shopify.com/en/manual/apps/apps-by-shopify/google-shopping-app/adding-product-data#product-requirements
That said, I'd like to look into this further with you. I’ve followed up with you via email, and I hope to hear back from you soon! - Lauren, Shopify Support
No EUR currency option.
Only catalog in USD currency is accepted.
Hände weg von diesem Müll. Verursacht nicht nachvollziehbare Fehler und ist so gut wie garnicht administrierbar. Shopify hat sich hier ein riesiges, faules Ei ins Nest gelegt.
Does not work, could not get it to connect no and one could help. I went with Shopify because of the "easy to Us" & "will help set it up" however both Google & Shopify fall on their face's and do not help with anything.
After about a week of trying I couldn’t get variants to display in google shopping, even after reading and watching videos about that feature and being on the phone with googles support.
Hi there!
Mario here with Shopify! Thank you for taking the time to share your experience with the Google Channel App and troubleshooting steps.
I completely understand where you are coming from, products with variants would need to fulfil specific requirements, and those details aren't easy to spot. I'm happy to share some bite sized steps to follow and check several fields based on our team¡s experience. I will be reaching out to you through email shortly.
Looking forward to chatting with you!
Mario | Support Shopify
complete rubbish, no way to alter any descriptions or anything, most of products suspended, spoke to google and they said need to alter things to make them show but cant alter anything, also my original feed has disappeared in my merchant account, complete mess
Diese App verursacht schwerwiegende Probleme bei den Artikeldaten, so dass sämtliche Artikel von Google abgelehnt werden. Dies hat zur Folge, dass das Merchants Konto suspendiert wurde.
I completely see why people leave low ratings on this app. I just set it up and my account was suspended. When I contacted Shopify, they told me to call Google. I call Google, they ask me for a 10 digit number but I only have a 9 digit number and the automated system deleted me. I am so frustrated with both Shopify and Google honestly!
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. Although Google would be responsible for lifting the suspension on your account, I'll be reaching out by email to open up the lines of communication and help where I can.
- Nate | Shopify