Google & YouTube , 6 787 arvostelua
Sucks to go through the lot! I spent almost 3 hours in cat years doing this. Seriously, I could have had, like, 5 coffees.
Hi there, my name is Jonathan and I am a member of Shopify's support team!
I'm sorry to hear that you found the set-up of the Google Shopping app time consuming! It's super frustrating to feel like your time is not being valued.
I am going to follow-up with you via e-mail to see if you have any feedback you'd like to share about the process that I can pass along to our developers. I am also going to ensure that the Google Shopping app is running smoothly on your store so that your time spent has a return on investment!
Look out for that e-mail shortly! It may end up in your junk mail folder, so be sure to poke around in there as well.
I look forward to talking to you soon.
Jonathan - Shopify Support
too complicated and still haven't been able to run a proper ad. I think they need to make it more intuitive and user friendly so you don't need to spend hundreds on freelancers or online marketers to solve simple issues.
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you faced with getting set up.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!
Claire - Shopify
Google Shopping works well once configured. Setup can be a little tedious as we are seeing at https://homeontheswan.com/
Hi there, my name is Jonathan and I'm a member of Shopify's support team!
Thank you so much for the feedback, it's really appreciated. I see that you found the set-up a little bit time consuming, so I wanted to follow up with you and make sure you have all of the necessary steps so that you are ready to market your products across Google's surfaces and don't waste anymore time on the set-up!
Be sure to look out for my e-mail with that information. I look forward to speaking with you!
Jonathan | Shopify Support Guru
I am using Google for my 5 businesses since 20 years, this app very helpful but there are errors, some of my products not approved because of price not match etc :) they most correct this errors otherwise is worthless if your products not in Google. I am using Google ad everything I am good customer pf Google.
Jordan here from Shopify Support. Thanks for taking the time to leave a review, it’s greatly appreciated. Having products disapproved by Google is disheartening, I understand how challenging this can be.
I can certainly help out with this! I will send you an email to open the lines of communication and we can take a closer look at your account and work together on resolving the product errors.
Jordan | Shopify
This app helps me in marketing the easy way. I did not have to know a lot technically to use this app.
Hi, I need help, the GTIN of my thousands of products are not recognized, and consequently since a few days, no products can be active on google shopping, could someone please help me urgently, I will then update the review. Best regards
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with the GTINs not being recognized on your products. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address these concerns.
Jason | Shopify
Still trying to figure it out... It's a bit confusing but it's slowly coming together. I do like that it was relatively easy to connect shopify to the google merchant account.
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
It has been easy to set up so far. I am still not sure about some of the categories and having some of my items not listed. And this is the only reason for the 3-star rating. It would be nice if there were instructions that assisted with corrected the errors better.
Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Chelsea l Shopify
Biggest gripe is that you can not exclude variants from the feed. Other than that I guess it is ok, but nothing special.
I have been using this app since Oct 2018 with some success to around Apr 2019 when I increased my ad spend to $10 per day and my sales basically dried up. I reduced back to 5$ per day and got a few sales but not the success I had earlier and now this app has not generated a sale in over a week!! Am I missing something ....Have there been a change update to this app? I like the simplicity of this app and will be so disappointed to have to find another app.