Google & YouTube , 7.820 recensies

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 69% recensies zijn 5 sterren
  • 12% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 13% recensies zijn 1 sterren
16 november 2018

I hooked up my account with no issues. The issue I am having is the products are still pending for over a week? Thats a long time to PAY for advertising. What am I paying for? Ok there is a wait for 3 to 5 business days. Its been over a week? Sorry for the impatience, but time is money. I contacted google a few times with no response.

Mr. Michael's Clothing
Verenigde Staten
22 dagen gebruiken de app
28 februari 2018

in google merchant center, my 3 products are ready, but in the shopify google shopping channel, still appear: pending

cannot understand

Protech Dental
Verenigde Staten
22 dagen gebruiken de app
4 januari 2019

2 stars, 1 for app to-date, 1 for the future in case it improves.

Product Approval: More than 10 business days, I'm at about 17 business days with only "Pending" for 125 products.

Campaign Mystery: In anticipation of pending product approval, I set up a simple campaign to begin in January. I did make a mistake, I inadvertantly clicked Start Campaign, but I'm glad I did as it raised more questions.

Mystery Campaign: Somehow, with no products, a campaign I couldn't see began. Days later, with no noticeable change in traffic, I have a report claiming to have caused impressions, even 5 Add to Cart, but no corresponding sales activity and --no abandoned carts!-- Alert!!

So I stopped the "campaign" but there is no way to truly stop it, it reflects as "paused" no matter what you do, including "cancel"

So it asked for feedback, and I provided, but there was no submit button or dialogue box on the feedback form, the only thing you could do was click the X in the upper right hand corner, which typically means cancel & submits no information. It's all there was, so to be rid of it I clicked it, and it tried to sell me feedback forms....

To date this app is EXTREMELY questionable. I'll uninstall it soon if there are no product approvals, and the campaign report I had did not reflect reality. To report that I had visitors adding to cart because of the app, but no sales or abandoned carts is unsettling.

Family Pastimes Cooperative Games
Canada
21 dagen gebruiken de app
19 mei 2020

Same errors, loads of them. After using the template. I have gone back into my product page to ensure better integration. Yet still, errors. Its taking too long to set up and a zillion other things to do... Wish I could get some help!

Blumseed
Canada
20 dagen gebruiken de app
Google LLC heeft geantwoord 21 mei 2020

Hi there, thank you for reaching out to us! My name is Jonathan and I'm a member of Shopify's support team. We really appreciate hearing from you!

I am going to take some time and review your Google Shopping application, and then I'll follow up with via e-mail to share my findings and determine how we can resolve the problem. Look out for that message!

I look forward to speaking with you,

Jonathan E. | Shopify Support Guru

24 november 2021

This app creates a feed automatically and link it to your merchant center. However, it's a feed you have 0 control over and this will affect performance and tracking. I appreciate when the support replied to me, but their only suggestion was to add another app to download the feed (at the cost of 20$ a month). What's the point? Fortunately, I found Feed Donkey which does the job very well.

Profumeria Mon Amour
Italië
12 dagen gebruiken de app
Google LLC heeft geantwoord 25 november 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. We really appreciate your feedback. I'm sorry to hear that the customization possibilities offered by the Google Channel were insufficient for your business but am delighted to hear you've found a suitable app. I'm going to take a look over your account to see if there is anything further I can do to help you and will reach out via email directly.

Robyn | Shopify

4 juli 2020

Não estou gostando do aplicativo pois meu produtos ainda não aparecem no google, já fiz tudo de configuração e nada, não sei o que faço mais....muito triste

Lalusa Shopping
Brazilië
11 dagen gebruiken de app
23 augustus 2020

I am still learning my way around his app. I will be back to give feedback. I am enjoying the app so far.

Terana Boutique
Canada
7 dagen gebruiken de app
Google LLC heeft geantwoord 9 september 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team and help you further in getting all set up.

Claire l Shopify

3 juni 2020

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Accesory Port
Verenigde Staten
6 dagen gebruiken de app
Bewerkt 14 april 2020

I have no idea yet. . still figuring out....um..adsflkjad;lskadfls;adfls;jkdflas;dsfjlkdfsla;jkdfasj;lfadljssdfaljk

JustSellingToys
Hongkong SAR van China
5 dagen gebruiken de app
Google LLC heeft geantwoord 15 april 2020

Hey there! My name is Jonathan and I'm a member of Shopify's Support team.

I'm glad to hear that you're giving the Google Shopping app a chance. It's a great way to market your business and increase traffic to your store!

I'm going to shoot an e-mail your way and determine if you need any help with setting it up! Be sure to follow up with me if you need any help!

Talk soon,

Jonathan E. | Shopify Support Guru

1 juli 2020

I used this app to promote my sales.........Thank you for shopping with us.hope to see you again....

Le fils
Verenigd Koninkrijk
5 dagen gebruiken de app
Google LLC heeft geantwoord 3 augustus 2020

Hey there!

Amy here from Shopify, I just wanted to take a minute to respond to your feedback, and see how things are going. I'll send you an email so I can get your thoughts so far

Amy l Shopify