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Looking for a better app. This one does not pass free shipping form app shipping profiles, very unfortunate.
UPDATE: I received VERY elaborated answer from the customer service of Shopify, which is very impressive. And it DID help me to solve MY problem. Unfortunately it still confirms the inability of this application to deal with shipment profiles from other applications. BRAVO to the Shopify support!
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
Connects your shopify products to google shopping very simply without the need for spreadsheets which I have had to use with other platforms. I haven't seen great results from google shopping but that isn't the fault of this app
This app is amazing I used it for analytics insights and adding products to google. It is a great app.
Setup was really easy and straightforward! Happy to have this app installed and excited to see how it helps our store.
We have been using this app for over a year. However, in December 2021 we noticed that customers were using discount codes that are for internal employees, friends and families. It turns out that any 'active' discount code is being sent to Merchant Center and they in turn open it to the universe. We had to inactivate all our discount codes except for just a few. We had to cancel multiple orders where customers used them. Bad time of year, bad customer relations. We reported it immediately on that day (Dec 10) and have not gotten any word from support since. Multiple shops have reported this problem to no avail. Would be great to give the shop owner the ability indicate what channel the codes can be 'shared' on. Currently we are operating at a big disadvantage with no ability to treat our mailing list customers special.
Hi there,
William here from Shopify support. I understand you've had discount codes shared on the Google Merchant Center unintentionally. We appreciate hearing feedback like this as our team is working towards a permanent resolution to this issue. We do currently have a workaround which is to end the promotions within the Google Merchant Center. I'll follow up with you directly via email to discuss your account.
William | Shopify Support Specialist
I used this app to set up my store to feed to my google ads channel. It was very easy to do and the end result is that I can set up google ads from shopify. Thanks
First time using Google Merchants. I found it very easy. Everything was quick. There is helping text everywhere.
Meh causes more problems than benefits.
I spend countless hours "fixing errors" then I get any benefits from it.
Hi there,
Ashley here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.
Ashley | Shopify
Very good application, I advise all channels, all people. Again saying, this application is very good
bonne app