Recensies (8.724)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 71% recensies zijn 5 sterren
  • 12% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 12% recensies zijn 1 sterren
30 juni 2020

I used this app to help me link my product to the google channel.I had some trouble with inputting the data in the recognizable format. But process was easy to help me troubleshoot until I was successful.

osogolf
Verenigde Staten
Meer dan 4 jaar gebruiken de app
25 september 2021

Im still waiting for support i got products thats been pending over a week and wont upload to Google or sync correctly products I have deleted days ago are being disapproved even though I have removed them days prior might just have to delete this app and start fresh so my merchant account doesn't get suspended.Shopify needs to get it together and be accountable for issues like this or retire the app because your app is causing alot of peoples accounts to get suspended,you preach about how Google is strict however your support response time is un acceptable waiting for your response will get your account suspended. Best thing to do is delete the app from your store and the products if you see them quickly being disapproved so you dont get your GOOGLE account suspended and just go with a app that you have to pay a couple of bucks,it will be less headache.

The Connection Team
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Google LLC heeft geantwoord 26 september 2021

Hi there,

My name is William with Shopify support, I'm going to reach out to you over email to discuss the account specific details related to your question. We definitely appreciate the feedback about the app and want to get this resolved for you.

William | Shopify Support Specialist

2 juli 2023

experiência muito boa com esse app pois ajudo muito na minha loja, deixa as coisa clara e fácil de ser feita super indico

Lipe loja
Brazilië
4 maanden gebruiken de app
6 juli 2020

Great assistance and a seamless process! Thank you so much! I appreciate the thorough walk through, and the application's instructions regarding my Shopify account. Amazing stuff here.

dominickcruzmma
Verenigde Staten
4 maanden gebruiken de app
26 januari 2021

bom demais gostei muito
Muito bom o suporte e toda a logística, estou gostando muito. Vocês são feras

Amazing Soluções
Brazilië
4 maanden gebruiken de app
27 februari 2021

It was very easy to set up. It advised me of everything I needed to do. It also had videos that also showed you.

My Kitchen Details
Verenigde Staten
4 maanden gebruiken de app
Bewerkt 10 januari 2023

Absolute Garbage! Just look at the last week of 1 star reviews along with the last 30 pages that are 99% 1 star complaints, same reported issues going back almost a year with absolutely no resolve! Shopify is fully aware of (their) Google App's syncing issues, as they stated on the phone in one of my 4 phone calls to them in the past week alone. This is happening to thousands of businesses whose products don't have GTIN's, MPN's and/or are Custom/Made to Order. Shopify Support sent me a screenshot of my editing feed, telling me to mark the items "TRUE" for 'Custom product' which was literally already done in the screenshot they sent! If Shopify cannot provide proper syncing with Google, then what good is it? Google is 'the end all be all' for shop visibility, SEO, and sales...the only "Sales Channel" that really matters. If I can't get immediate assistance with resolve, I'm leaving the platform, as I'm sure will thousands of others experiencing these same issues. SHOPIFY, FIX YOUR DEVELOPMENT PROBLEMS OR FAILURE IS IMMINENT.

Luxe Furniture Inc
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Google LLC heeft geantwoord 18 januari 2023

Hi there,
I'm William from Shopify support and I want to assist you with the problems that you're reporting here. The GTIN settings are probably one of the most crucial parts of selling online as this adds discoverability to your products but as each case is unique I'll reach out to you privately to discuss your store. Thanks for the feedback around the app and please look out for my email.
William | Marketplaces Support Specialist
Shopify

Bewerkt 23 april 2020

i used this app to help grow my first shopify store.. everything will be great. I trust the process and my store will grow bigger and better./

Bougie skin
Verenigde Staten
4 maanden gebruiken de app
24 januari 2020

its good to use google shopping & services on shopify platfrom. Its working perfectly on my store...

Centre Step
India
4 maanden gebruiken de app
13 oktober 2019

A real nightmare... Maybe usefull for small store with very few and common items AND at the launching time of the website.
I have 1000+ items with troubles in my shop... So it's totally useless.
For example :
1001 products didn’t publish to Google Shopping
View each product to learn how to resolve any errors.
Id product identifier issue: your product identifiers aren’t accurate..

BHTK
Frankrijk
Meer dan 4 jaar gebruiken de app
Google LLC heeft geantwoord 16 oktober 2019

Thanks for sharing this feedback with us. Based on the error you mentioned, it sounds like some of your products may be missing the required information (http://bit.ly/35H2pGQ) needed for products to be properly added to the Google Shopping channel.

I'm going to follow up with you via email to make sure each of your products has these details added, and provide more assistance with getting this app set up. Looking forward to speaking with you soon! - Rae, Shopify Support