Google & YouTube

Go with this and skip the Google..... this one works (Google Shopping Feed by Simprosys InfoMedia )

Worthless app by Google, rejects all uploads and finds errors. Not easy to integrate at all. Then when you set the mailing rate it then tells you to do it again and again. I removed this app twice and restarted the app twice. Same issues!
Google this is the worst app ever, whoever came up with this app should be fired ASAP!

No Canadian support from a Canadian company. I heard a new app is in the works. Can't come fast enough. This is a simple data feed after all.

Have been going around in circles trying to get this to work with custom made products, all my products are handmade, therefore no barcodes. I’ve spent days trying to get this to work. I think I might be doing something wrong with it.

Hope this review helps someone make a better decision when choosing how to sync to Google.

This app is meant for new small merchants just getting started or merchants not yet setup with Merchant Center or Ads.

Beware if you are an established merchant:
- This app will change all product ID's to XXXXX-XXXXX and make it incredibly difficult to run ad campaigns for certain products as you will need to match the ID to your SKU. Impossible if you have hundreds or thousands of SKUs.
- If you have approved products you will need to re-sync your catalog. This will cause all of your SKUs to go thorough the approval process again. In many cases you will need to wait weeks to get items approved again.
- If you use a shipping app like Boxify to set your shipping settings this app will not import settings outside of Shopify's shipping settings.
- If you have manually configured shipping settings on Merchant Center, all settings will be deleted every-time the app syncs.
- Google Shopping Fields will need to be set one item at a time as there is no excel upload feature that I could find.

There is no support for this app, they blame everything on google. I was told that google doesn't have a way for them to not overwrite the shipping settings... yet all the other apps on the marketplace are allowed to do this.

Developer Suggestion:
1) Don't send the shipping settings to Google, let users set their own shipping rules.
2) Send SKU# or add SKU# to item ID (ItemID-SKU) to allow better control on the Google ads side.

Conclusion:
This app works fine if you don't mind manual work. If you are busy and are trying to grow your business this app will slow you down. If you have a store with 100 items or less or not using a shipping app like Boxify then this app will probably work fine for you.

Issues like this makes us think that upgrading to Shopify Plus might not be worth it. To many apps needed to run a store, little to no support for free Shopify apps, or the apps are useless for larger growing merchants.

Beyond disappointed in this app. The switch from the old app to this one has been very detrimental to our sales and traffic. 1/3 of our products are disapproved (previously 0 disapproved), citing incorrect/missing GTIN and we have not changed a single thing in terms of data/MPN/GTIN codes. When we try to re-enter or fix a code, nothing changes. I'm at a loss. We rely so heavily on Google Shopping that if this is not remedied, we will be forced to move to another platform. Shopify, please please please look into these issues, this has a major impact on my store and dozens others based on these reviews alone.

Indeed, I don't understand this app. They suspended my account for misrepresentation and the only thing I did was drophip the item. I have fixed the issues they said and sent several emails. When you try to contact customer service, it doesn't let you. I got the google merchant. I dont know what to do no more. And this app is not for beginners because if you end up putting something wrong, they suspend the account, and there is no way to fix it. I would think google would have better customer service and beginner friendly.

Using this app is a disaster. It is not known why this application is used added Google Adwords code incorrectly n . This caused huge problems for Google ADs when tracking conversions!! It took me a long time, and I eventually had to uninstall it, to figure out how to fix it. NOTE: If you have to use this addon to connect Shopify to Google GMC, be sure to check every step and keep an eye on it. At least for a while after it's configured until you're sure it's working properly. Otherwise, you'll have to do it all over again from scratch as I did.

Ridiculous that this app is only available if you sell is US Dollars. What about the millions of other stores around the world who want to use Google Shopping? Shocking from Shopify to ignore a huge bulk of their customers.

Why did it change from the previous version. Can't us this now because we don't sell in USD

After connecting my YouTube brand channel all products are imported to YouTube. But you are unable to connect to my main Google Ads account. You can only use your Google Ads account if you have a personal YouTube account. Almost no professional YouTuber uses a personal YouTube account. A YouTube brand account does not have its own email address and thats why you can not access to Google ads.