Recensies (9.050)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 72% recensies zijn 5 sterren
  • 12% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 12% recensies zijn 1 sterren
29 januari 2021

We had trouble being found on Google product searches, due to missing fields on our Shopify pages, that we found on Google Search Console. This app helped us fix a barcode problem. Hopefully now our products are accepted, more customers can find us and make sales, this would be great for us all. We will now also consider trying a Google ad campaign.
Hector and Bone

Hector and Bone
Verenigd Koninkrijk
2 maanden gebruiken de app
8 januari 2021

i just start my product feed lets see how it goes its saying google usually takes up to 2 to three days .

Buttleathers
Verenigd Koninkrijk
2 maanden gebruiken de app
Bewerkt 3 maart 2020

I used the app to help me set up google shopping, I really like the ease of use and the checklists . Google shooping is great.

Pjsgadgets
Verenigde Staten
2 maanden gebruiken de app
4 oktober 2022

Not Reliable at all. It is a complete toss up as to weather your products will continue to populate or not. There is ZERO support.. read full review for more details. This app worked ok until it did not. Now 1000+ products no longer valid. After checking the values for several products there is no reason why they should have an error. Many ads no longer shown in google even though the fields are correct. Other ads are simply flagged with no reason why they "violate policy". Contacting google support is completly useless!!!! Ive gone back and forth for (3) months on a separate issue with google with ZERO support. This included contacting multiple departments, emailing and explaining multiple times to three different "NON" support reps, and CALLING their office in CA. I was on hold for almost 2 hours before finally giving up. There is no support for this channel.

Moldavite Life
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Google LLC heeft geantwoord 8 oktober 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

16 november 2019

Great GreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreat

X D.I.F.S Merch.
Kosovo
2 maanden gebruiken de app
6 januari 2023

Trying to configure this app for ages. I'm having the same problems in my two stores, I have so many products disapproved with missing GTIN or EAN numbers and I had to mark every single one in Google Merchants manually as a custom product. Also, my G Merchant is not pulling out the correct feed information and I have constant problems with products being disproved. It's a nightmare to work with, lack of support and both Shopify and Google blame each other and I'm the one who is losing here! this is so frustrating!

DecorMania.eu
Polen
Meer dan 2 jaar gebruiken de app
Google LLC heeft geantwoord 11 januari 2023

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to open up the lines of communication and help where I can.

- Nate | Shopify

8 februari 2021

I wanted to set this up as a new sales channel, was as simple as 3 clicks and it was done. Couldn't ask for an easier setup.

Anti Athletic
Verenigd Koninkrijk
2 maanden gebruiken de app
12 juni 2020

I tried this program for paid ads about a year ago. I wasted a lot of money trying to get the program to function. and ended up not really getting any items listed. Now about half of my products were accepted first time around for the free program. I'm so glad.

Pajaritaflora
Verenigde Staten
Meer dan 2 jaar gebruiken de app
12 oktober 2023

Ótimo app, auxilia muito na análise dos dados de tráfego e comportamento dos clientes.

Laura Schadeck
Brazilië
Ongeveer 2 maanden gebruiken de app
28 januari 2019

old Google Shopping app was much better. This app don't even let us submit our feed to the google merchant account.

Stuffcool
India
Meer dan 2 jaar gebruiken de app
Google LLC heeft geantwoord 10 juni 2019

Hello Stuff cool Thank you for sharing this feedback with us here. Unfortunately, this is a current limitation due to what counties are supported by Google and I've more information on this here:

https://support.google.com/merchants/answer/160637?hl=en

We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer merchants such as you and for that reason, I'll be emailing you as well as replying to this post. I’ve also followed up with you by email to log your feedback for our development team. Thank you!

Niall, Shopify Support