Recensies (9.533)
Verfijnen
-
Op beoordeling
Google refuses to tell you what's actually wrong or how to fix it besides generic info in an effort to hinder bad actors but only honest people suffer. Don't waste your time, google is fundamentally flawed and this app should be removed till google stops providing support that cant say or do anything before they suspend your account.
Hi there,
Chris here from Shopify. Thank you for taking the time to share your review of the Google Channel with us, your feedback is extremely valuable. We are sorry to hear that your account was suspended by Google. I'd be happy to work with you to help provide some next steps towards resolving this issue. I'll be following up with you in an email to open up the lines of communication.
Chris | Shopify
Absolutely terrible support and very unclear on why account keeps getting disapproved. For 6 months I tried contacting helpdesk regularly and they always deflect the questions and buy time. Its very frustrating working with google and they need to get their act together. Dont recommend of use !!
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
ne se synchronise pas avec shopify , ne se synchronise pas avec shopify ,
ne se synchronise pas avec shopify , ne se synchronise pas avec shopify ,
They suspended my account for misrepresentation, but won't help me identify what to fix if anything. Highly disappointed.
Hey there,
Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.
Thomas | Shopify
Die ständige Ablehnung von Produkten und nicht behebbare Fehlern nerven mich. Außerdem von der akzeptierte Produkten wird immer nur das eine selber Produkt angeklickt, ergo es wird nur das eine einzige Produkt in der Suchergebnissen angezeigt. Also ich persönlich mag Google & Co nicht.
Hello and thank you for taking the time to leave a review and feedback. We will be sure to share this feedback with our larger product team. Upon looking at your account, it looks like the majority of your offers are approved and serving. We do have a support team standing by that is trained in our Shopify app and can assist you in resolving any remaining issues you may be encountering. You can reach them anytime at https://support.google.com/merchants/contact/shopify_3p_support_app
Again, thank you for the feedback and we hope we can help you with any remaining questions you may have.
As everyone else has said, 10 days to sync a product?? Get outta here. And on top of that, it doesn't even have any integrated sales reporting.
The worst app. Its hard to navigate and it makes no sense. Im deleteing this app immediately its not even worth it
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Brett | Shopify
Diese App funktioniert einfach nicht. Es wird ein Feed erstellt, der 100% der vom Google Merchant Center abgelehnten Produkte erhält.
Einfach nur schrecklich, obwohl alle Daten in meinen Shopify Produkten zur Verfügung stehen, erkennt diese App sie nicht. Support Unterstützung 0 Punkte.
If you want to burn money and get no results this is the ideal app to use. There is no control over spending and had to switch if off quick after $300+ spend in a couple of days. TOTALLY CRAP..........