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This is an awful app. I sell thousands of products from big brands that have barcodes. Nearly every product just reports back with 'Missing GTIN' because there is an issue with the way the app sends the information to google.
If you search for this issue it has been going on for years with hundreds of people writing about it in reviews, and youtube videos etc. Yet shopify support don't "get it" ...
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the ...
no permite publicar mis alimentos y es muy complejo darlo de alta, no me explican por que no los puedo vincular.
i have been attempting to remove channels from Google merchant center for several months. It is a terribly cavernous workflow to get simple things done. Just an awful experience.
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address ...
Absolutely awful. I received an email stating I must switch over from the Google Shopping App (which was working just fine), to the Google Shopping Channel by the end of January because it would be deleted. I contacted the gurus to voice my concerns from all the terrible reviews this was receiving. They insisted everything would be "just fine" and would work "without issues".
Because the ...
At least a couple of times I've gotten to act "by accident", but only for a short time, until again comes the text "google suspended the account due to misrepresentation" I have tried to ask where the fault is when I simply can't think of? They respond "We have found that your account has been flagged as a misrepresentation policy violation. This policy suspension means that we've reviewed your ...
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address ...
Do not install the app "misrepresentation" issues like everybody else. Simply unusable; try something else.
Hi there!
Paola here with Shopify! Thank you for taking your time to tell us a little bit about your experience. I completely understand that the Misrepresentation can be ...
They just don't respond. All of a sudden this app took every coupon code I've ever made and added them to merchant center, giving customers 100% off using test codes I made. This caused a huge problem with our business, and so far, 7 days later, nobody ever responded to my support ticket.
Hi there,
William from Shopify here, the situation you're describing definitely does not sound ideal so thank you for taking the time to review our app. Since this has store ...
Very buggy. Constantly have to uninstall and reinstall for it to work. Support button does not work, message can never be sent. Google Merchant Center is a disaster in any case, but this app doesn't help. There's got to be a better way...
Thank you for sharing this feedback. I'm sorry to hear about the issues you've had with the Google Shopping app. I'd like to learn more about the specific problems you ...
My account gets suspended as soon as I submit my products... The support is not helpful. Hence giving it one star.
Hey there,
Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need ...
WORSE EXPERIENCE EVER!!!!
I sell TEA, and my Title for one product, Viking Tea qty 11, is Disapproved for placement because they say the Title is Sexually Suggestive.
How is, Viking Tea, qty 11 (or quanity of 22) Sexually Suggestive? They did this in all the categories they can fail me in. There is something very wrong with these people.
They must be Fact Checkers in their other jobs.
Hello there and thank you for the feedback. We will be sure to share your experience with the relevant teams. Our policies are put in place to protect both merchants and ...