Recensies (9.538)
Verfijnen
-
Op beoordeling
Horrible customer service no explanation of why they suspended my account. SPEND YOUR ADVERTISING MONEY SOMEWHERE ELSE.
Hi there, thank you for leaving us this review! We really appreciate hearing about your experience with the Google Shopping app and the Shopify team. My name is Jonathan, I'm ...
I installed Google a while back and was charged $225 for ads that I did not authorize. Although the credit card company fought for me and got my money back I looked back and NOT ONE of my sales reflects coming from those ads, that I did not authorize. Now I look and read all these comments I know now they are a scam. Every last comment for 4 pages is negative. Wont ever use google for anything ...
Thanks for taking the time to share this feedback! I'm sorry to hear about this negative experience you had with the Google Shopping app.
Billing for ad spends are handled ...
Its so complicated and confusing. It costs a lot of money and it take bachelors degree to understand their terms and policies which you will always run into an issue and get your account suspended for no reason. Definitely not a good way for the average person to work with.
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding the Google channel app. While Google determines when an account is suspended, we definitely ...
Google ads account was suspended after using this app.. no word from google for weeks on what the issue is so can only assume this app had something to do with it. I sell clothing, jewelry and makeup so not sure what would have gone against any policy.
Hi,
I'm Cíara from the Shopify Apps team, thanks for leaving a review for the Google Shopping app, we always want to hear our merchant's experiences with it.
Google ...
Really disappointed in this app. I have spent days trying everything to get my Shopify products to sync with my Google Merchant account, including reaching out to Google, with no success and no one able to help.
Hi there,
Brett here from Shopify, thank you for taking the time to review the Google sales channel app. I'd like to open a dialogue between yourself and our specialized ...
I'm so disappointed with this app and the support from both Shopify and Google! I have emailed both of them multiple times and neither one of them can help me figure out the issue with my account. It should not be this difficult to get some help.
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. I'm sorry to hear that you're experiencing issues ...
I have problem with sync products to Google Merchant, and need help from Google Shopping expert. My given support is WAITING, and until now my products still can not be sync. Not completely solution support.
Hi there! My name is Jonathan and I'm a member of Shopify's support team. Thank you for leaving a review for us today. We really appreciate hearing from our merchants!
I'm ...
I’m trying to fix the issues within my store so that Google Merchant and Google Ads will be fixed and hopefully unsuspended by not being able to access the Google Channel through Shopify this is make my job MUCH harder. Getting someone to help with the issues that are going to on with the approval of products so it’s not “Misleading” is impossible. If someone can help us out that would be great.
This ain't it chief. It truly astounds me that Google can't even build a functioning integration with Shopify without breaking your Google Merchant account. It's even more astounding that there are plenty of independent teams that can build something that not only works, but works extremely well
Thank you for sharing your feedback, we truly value your opinion and appreciate you taking the time to share it with us here so that we can make any necessary improvements.
I ...
Tracked conversions in google ads will automatically disappear?
Any reason why?
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up ...