Recensies (9.542)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 72% recensies zijn 5 sterren
  • 12% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 11% recensies zijn 1 sterren
16 februari 2023

Bis ende Dezember hat es wunderbar funktioniert. Dann wurde mein Merchant Konto gesperrt, wegen Falsch Darstellung. Wenn man dann auf Diagnose der einzelnen Produkte geht Sperrung: "Drogen Alkohol Darstellung". Ich verkaufe Uhren! Es gibt etliche Shops die, die gleichen Produkte anbieten. Ich habe schon zich Logos hoch geladen, alle samt abgelehnt. Muss ich einen Grafik designer beauftragen? Ganz ...

licio.shop
Duitsland
2 maanden gebruiken de app
11 januari 2023

Nachdem die App mehr schlecht als recht gelaufen ist (keine Übertragung von Grundpreisen; unterschiedliche Fehlermeldungen zwischen shopify-app und Google-Merchant-Center; die google-Felder einzelne Produkte lassen sich immer nur über die Gesamtansicht ändern; kein Support durch shopify, da immer wieder auf google als Problemquelle und App-Lieferant verwiesen wird; ...), werden unsere Produkte ...

Nordland.Shop
Duitsland
2 maanden gebruiken de app
28 september 2021

728 products still not published to Google. I have done what it has requested and changed/ added details for each product but still not approved and still products pending! Complete waste of time. It looks like everyone else is having the same issue. You need to sort this out as soon as possible.

Lushgate.com
Verenigd Koninkrijk
2 maanden gebruiken de app
Google LLC heeft geantwoord 30 september 2021

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear ...

Bewerkt 16 mei 2019

Terrible App! It is difficult to use, has little to no information on how to use it and when you install the app and create Google Merchant account and Ad account they are then a sub account to Shopify. You CANNOT close them!!
You are better off creating the Google accounts on your own, then you can control them!
Stay away or suffer the frustrations and consequences!

The Globetrotters Outfitter
Verenigde Staten
2 maanden gebruiken de app
Google LLC heeft geantwoord 17 mei 2019

Thank you for sharing this important feedback with us and I apologize that your experience with the Google Shopping app was such a frustrating one. You put your trust in ...

12 juli 2018

useless, instead give an option to generate feed without variants, shame on Shopify with this app with such bad reviews and still they do nothing to improve.

Gofinch1
India
2 maanden gebruiken de app
7 maart 2024

Customer care is virtually non-existent, as they merely direct customers to read through policies, terms & conditions, and other documentation to resolve issues independently. Responses are often vague, lacking specific reasons for account suspensions.

Auto Performance Hub
Canada
2 maanden gebruiken de app
Google LLC heeft geantwoord 11 maart 2024

Hello and thanks for taking the time to leave a review. We are sorry to hear that you have been frustrated with your experience so far. We monitor this feedback closely and ...

13 september 2022

satı kanalına açamıyorum, sürekli hata veriyor, lütfen yardımcı olun, her şeyimi düzgün yaptığımı düşünüyorum ama yine aynı atayı veriyor, sayfadaki engelleyiciyi kapat diye bir ata mesajı veriyor ama hepsini kapatmışım

Pet Products & Cute Pets
Turkije
2 maanden gebruiken de app
28 maart 2021

Started out great for about the first 10 days. Then got hit with suspensions by Google on both Ads and Merchant Center accounts for "Misrepresentation" Tried for weeks get an understanding of what was wrong from both Google and Shopify. Only received emails containing ambiguous info with out any clear and direct info regarding what's wrong and how to fix it.

SPORTSLANENY
Verenigde Staten
2 maanden gebruiken de app
Google LLC heeft geantwoord 2 april 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. We really appreciate your feedback. I'm sorry to hear ...

Bewerkt 28 augustus 2023

The worst customer support ever. Very disappointing. My Merchant account has been suspended for "misrepresentation" and Google won't tell me what's wrong. All they say is follow our policies. It's kind of a riddle that you have to solve. Worst part is there's no customer support. Also been having other issues with google workspace and again no customer support, even though they mention 24/7 ...

Cherry Pick
Verenigde Staten
2 maanden gebruiken de app
Bewerkt 19 januari 2018

Terrible app. Beta tested this and was told there would be quick iteration. I told them it needed the full category list and bulk editing months ago.

Cannot believe this is out of beta and they are recommending other customers use it.

Shopify can be lazy but putting this out is practically negligent.

Seems to be a complete misunderstanding of how the Merchant Center is actually used - the ...

Notre
Verenigde Staten
2 maanden gebruiken de app