Recensies (9.555)
Verfijnen
-
Op beoordeling
Nachdem die App mehr schlecht als recht gelaufen ist (keine Übertragung von Grundpreisen; unterschiedliche Fehlermeldungen zwischen shopify-app und Google-Merchant-Center; die google-Felder einzelne Produkte lassen sich immer nur über die Gesamtansicht ändern; kein Support durch shopify, da immer wieder auf google als Problemquelle und App-Lieferant verwiesen wird; ...), werden unsere Produkte ...
728 products still not published to Google. I have done what it has requested and changed/ added details for each product but still not approved and still products pending! Complete waste of time. It looks like everyone else is having the same issue. You need to sort this out as soon as possible.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear ...
Terrible App! It is difficult to use, has little to no information on how to use it and when you install the app and create Google Merchant account and Ad account they are then a sub account to Shopify. You CANNOT close them!!
You are better off creating the Google accounts on your own, then you can control them!
Stay away or suffer the frustrations and consequences!
Thank you for sharing this important feedback with us and I apologize that your experience with the Google Shopping app was such a frustrating one. You put your trust in ...
useless, instead give an option to generate feed without variants, shame on Shopify with this app with such bad reviews and still they do nothing to improve.
Customer care is virtually non-existent, as they merely direct customers to read through policies, terms & conditions, and other documentation to resolve issues independently. Responses are often vague, lacking specific reasons for account suspensions.
Hello and thanks for taking the time to leave a review. We are sorry to hear that you have been frustrated with your experience so far. We monitor this feedback closely and ...
satı kanalına açamıyorum, sürekli hata veriyor, lütfen yardımcı olun, her şeyimi düzgün yaptığımı düşünüyorum ama yine aynı atayı veriyor, sayfadaki engelleyiciyi kapat diye bir ata mesajı veriyor ama hepsini kapatmışım
Started out great for about the first 10 days. Then got hit with suspensions by Google on both Ads and Merchant Center accounts for "Misrepresentation" Tried for weeks get an understanding of what was wrong from both Google and Shopify. Only received emails containing ambiguous info with out any clear and direct info regarding what's wrong and how to fix it.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. We really appreciate your feedback. I'm sorry to hear ...
The worst customer support ever. Very disappointing. My Merchant account has been suspended for "misrepresentation" and Google won't tell me what's wrong. All they say is follow our policies. It's kind of a riddle that you have to solve. Worst part is there's no customer support. Also been having other issues with google workspace and again no customer support, even though they mention 24/7 ...
Terrible app. Beta tested this and was told there would be quick iteration. I told them it needed the full category list and bulk editing months ago.
Cannot believe this is out of beta and they are recommending other customers use it.
Shopify can be lazy but putting this out is practically negligent.
Seems to be a complete misunderstanding of how the Merchant Center is actually used - the ...
At first, when I installed it and used it under the Sales Channel it was good. It helped my sales. However, about a week ago, Shopify moved it back to Apps and removed it from Sales Channel. For some reasons, that affected my traffic a lot. Not getting traffic and not getting sales. I logged into my Google Merchant Center and it says "Not performing automatic item updates for availability" so ...