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My ad account has been suspended due to no GTIN, MPN, code and I have custom products. This is very frustrating. Google has given me instruction on editing the API feed to - but that does not seem possible.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear ...
Totalement nul, ne fonctionne pas, ne prend pas en compte mon flux de produits sur Google.
Après avoir appeller Google ils m'ont conseiller de changer d'application.
This app is horrible. All of my products keep getting GTIN errors despite being custom products. This has been nothing but a headache for us!
Hi there,
Mario here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with ...
I opened my account and it has been suspended saying policy violation , my website has sale on. I have fed it via shopify . continuesly my all products are disapproved , trying to contact to team , there is no one coming back with the solution answer.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use Google on your store and leave a review. While suspensions are actually ...
I have had nothing but issues with this app. I have made all the requested changes, still not able to get it up and running correctly. I have even had an e-comm professional help me build my shopify account and install this app. Still doesn't work. About ready to give up.
Hey there,
Charlotte here from Shopify. Thank you for taking the time to provide feedback. We definitely want to make sure that you get the support you need regarding the ...
This do not work. I was thinking it just was my luck but looking at all the reviews it's not just me. I have troubleshoot so many times. Google no help and shopify def not any help.
Hi there,
Thanks for reaching out with your feedback. My name is Vance and I work for Shopify support. I can take a look at your store and help you determine the steps we can ...
Since having to update the old app to this version, Two months ago, I have had nothing but trouble. My sales are down 50-60%.
Having contacted both Shopify and Google support several times over the last Two months, my shopping campaign has gone from bad to worse!
Over half of my products were pending, however, support have re-synced the products twice and now there are only a few still "pending" ...
Thanks for taking the time to share this feedback about the Google Shopping app! I'm sorry to hear that your products are pending and that you've experienced a drop in sales ...
This app is drastically flawed as is the logic behind it. I wouldn't recommend using it. Go for one of the paid apps with a good rating, it will worth every cent. We used this free app for a number of weeks and only had half of our products approved by Google because the GTIN was missing despite them being entered in Shopify. Shopify support told us to delete the MPN as this was the primary ...
If you are a beginner, don't get your hopes up! You do not get with shopify any support and from google ... just forget it! super complicated and frustrating!
Hi there,
Mario here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with ...
Not really happy with this, I followed all the instructions but for some reason, I keep receiving this message from the ap "Google is reviewing your Merchant Center account. Your product will be re-reviewed once your account is approved." and I can't figure out why. I updated my products 3 times and all the times it takes 3-5 days to have an answer. I honestly don't have an idea how to fix it. I ...
Hi there,
Jordan here from Shopify. Thank you for your review. We really appreciate you taking the time to share your rating with us. Your feedback is valuable.
I'm sorry to ...