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DON'T USE THIS APP. We had to switch from the old app. We thought "we know what we're doing", it's easy enough to link the google ads and merchant center accounts. However, THIS APP WILL FAIL YOU! Went from 3000+ product variants down to 168 for three weeks. Then, it's like pulling teeth to get this working. If you asked me about shopify support I would have had nothing bad to say, but after ...
Hey there, Rick. Than you for providing so much detail in your review, we really appreciate getting this feedback so that we can better the app. I am sorry that you ...
This app doesn't let you push the required Variants info to the merchant center.
- The app appends the Product name + Variants options in the title attribute for content API by default
- The "color" field is disabled in the Bulk edit page for variants.
- "Custom labels" are disabled in the Buld edit page for variants.
- missing Feed attributes on the Content API prevent you from fixing the ...
Hi there,
Ashley here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need ...
This is the first time I have ever taken the time to write a review but the service, specifically, the lack of service of I have received from Google is astonishing. My story begins a few weeks ago when I began a PMAX campaign to advertise my company. Granted, these types of campaigns can take weeks to months to fully optimize. Completely understandable since it uses AI to adjust your bidding/ ...
Hello and thank you for taking the time to leave your feedback. I am sorry that this has been a frustrating experience for you - this was certainly not our intention. I did ...
If I could give zero, I'd give zero. It does not work correctly and all my products have been sitting in pending for WEEKS. I never used to have any problems on the old app so not sure what is happening now.
Hi, there. Thank you for sharing your feedback about your experience with the Google Shopping app. I'm sorry to hear that it was a negative one. The pending process is done ...
Absolutely dreadful app. None of my listings have been approved. Error message says I need to add gtin, which I already had done. Shopify, this is your app…..please sort it out.
Hi there,
Thanks for reaching out with your feedback. My name is Chris and I work for Shopify support. I can take a look at your store and help you determine the steps we can ...
Google sales app not finding my merchant id, terrible app.
I need to find better one but all costing per month, so terrible.
0 stars. every product I entered is literally disapproved except for one. i even went on google shopping fields and typed in the product identifiers as well as the age group and sex for the shirts i have and still disapproved. no clue.
Thank you for sharing this feedback! While it is up to Google whether your products are approved there are some things we can check to see what may have happened here.
First ...
non funziona tutti i miei prodotti vengono bloccati perchè c'è sempre qualcosas che non va è una pessima applicazione
UPDATE - after a reply where they said "they understood how frustrating this was" - still no solution. Do please check your accounts before setting up this or disabling previous apps.
Dear Michael
With the greatest respect I don't think you do "understand how frustrating this is for my business " it is costing me money every day.
All my google ads have ceased to run and sales have plummeted. I am ...
apparently my product cant be advertised because it 'enables users to gain access to unauthorized data- like if it was a hacking device'
so guess what is it that I am selling.
A camera. A camera with only function the one to do recording.
Meanwhile, cellphones , smartwatches, laptops and all kinds of devices with included cameras and millions of additional functions (and dont tell me a smartphone ...
Hey there!
Amy here from Shopify, I just wanted to thank you for taking the time to leave us a review. I'm sorry to hear of the troubles you have been facing. Just to clarify ...