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A great app when configured properly. Setup is easy and straightforward to follow. Keep up the great work.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Claire l Shopify
Just started using this today so down the road a bit I will do another review and my feedback then I don't know why you ask for reviews upfront?
Hi there, my name is Jonathan and I'm a member of Shopify's support team!
Thanks for leaving a review for us today! We really appreciate hearing from our merchants.
You're welcome to hold off on leaving a review until you're ready to share your experience, but since you have left one I'm going to follow up with you via e-ail and see if there's anything I can do to make the process of setting up the Google Shopping app easier.
Look out for that message! Talk soon,
Jonathan E. | Shopify Support Guru
Cette application est vraiment superbe ! Elle permet de mieux se faire connaitre et de générer plus de vente
The whole setup was somewhat straight forward. Had a minor issue where Shopify said google had an issue with my account, but when reviewing it with google, they had no information about any hiccups.
I had a technical issue which meant Google stopped my Ads suddenly. I contacted shopify for support on this as I was really annoyed at first but Shopify were really helpful and helped me fix the issue with one of their experts! Turns out my Shipping settings needed additional rules in place which has resolved the issue. Integrating Google Shopping directly from Shopify seems to be more effective than a regular google ads campaign, so it is crucial for any Shopify owner to make sure this App is in place, even if on a low budget! When it works, it works very well.
Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing. If there were changes made to your account settings this can trigger a re-sync which might be what happened here.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!
Claire - Shopify Support
we have been trying to get our products approved and every single one is being denied, and when we speak to shopify they say its a google problem but we cant get ahold of google for anything its been a waist. so unhappy about it. Its causeing our company lose money everyday since we cant get it out to the public. and its been a 3 week process....... and still nothing
Hi there,
William here from Shopify support, sorry to hear that you've been having trouble with the review process. I'll reach out to you to discuss the errors you're receiving and help you work towards a solution.
William | Marketplaces Support Specialist
Shopify
I used this and it was very easy to use. This marketing tool helped me a lot. I would really recommend this tool to help others.
This app is great, very easy to use. Thanks for making it easy to connect to Google Merchant Center.
Good and simple to go through. I can recommend to families and friends and it is the reason why i recommend five out five
Beware the app doesnt have any option to specify if the tax / GST gets added to the product price when setting the "price" attribute in the field. Google has recently made its "price" validation mandatory to check the final check out price and is disapproving feed items and eventually suspending account because of this issue.
My merchant account is now suspended because my INR based site's data feed isn't including the tax amount. The app needs fixing ASAP otherwise abstain from using this app.